Claim Examiner - Commercial Auto Physical Damage

Job Description

Claims Examiner - Commercial Auto Property Damage

Job Summary

Seeking a dedicated and detail-oriented Claims Examiner specializing in Commercial Auto Property Damage to join a team. This role involves managing, processing, and resolving 1st and 3rd party Commercial Material Damage claims within defined authority. The ideal candidate will have a strong background in commercial/transportation claims handling, excellent communication skills, and a proactive approach to claim resolution. This is a hybrid position requiring three days per week onsite at one of the office locations.

Compensation Package

• Salary Range: $75,000 - $95,000 per year, plus up to 10% bonus.
• Annual Bonus Plans: Up to 15% target bonus plan.
• Comprehensive Benefits: Medical, dental, and vision insurance. Flexible spending and health savings accounts. Group life and AD&D insurance (2x base salary). Voluntary life, critical illness, and accident insurance. Short-term and long-term disability benefits.
• Work-Life Balance: Paid time off (PTO) and holidays. Paid volunteer time off (VTO). Parental and family care leave. Flexible and hybrid work arrangements. Fitness center discounts and free virtual fitness platform. Employee assistance program.
• Professional Development: Training and certification opportunities. Tuition reimbursement. Education bonuses for successful completion of approved courses and certifications.

Responsibilities

• Directly handle 1st and 3rd party Commercial Transportation and Trucking Physical Damage claims, including coverage, liability, damages, and reserves.
• Investigate, analyze, and resolve claims in a timely and efficient manner.
• Manage subrogation, arbitration, and salvage processes.
• Collaborate with appraisers, investigators, adjusters, and experts as needed.
• Maintain accurate and comprehensive claim files, ensuring proper documentation and resolution.
• Review and verify policy limits, deductibles, locations, exclusions, and endorsements.
• Monitor claim status for potential exposure opportunities.
• Participate in special projects as assigned.

Qualifications/Requirements

• Bachelor’s degree in Business Administration, Insurance, or a related field.
• Minimum of 4 years of claims handling experience, preferably within the commercial/transportation field.
• Proven experience in handling commercial trucking, bus, and/or commercial auto claims is required. Experience with moving and storage cargo claims is a plus.
• AIC or CPCU designation is preferred.
• Strong knowledge of commercial transportation policies, including trucking policies.
• Exceptional communication and negotiation skills.
• Detail-oriented with excellent organizational abilities.
• Self-motivated and proactive in claim investigation and resolution.

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