Events Manager

Description

Salary Range : $58,000-$65,000

SUMMARY

The Event Manager is a key liaison for creating exceptional experiences, ensuring every detail of an event is planned and executed seamlessly. This role involves collaboration with members, guests, potential clients, and various departments to manage bookings, coordinate logistics, and execute events that meet and exceed expectations. The Event Manager is integral to maintaining high standards of service and communication while ensuring all operational goals align with the property's mission and values.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Event Coordination and Planning
• Partner with members, guests, and potential clients to plan, and coordinate events.
• Schedule and manage facility use, negotiating event details to align with client needs.
• Arranging food / beverage needs, accommodations, event setup, and breakdown logistics
• Work with the Sales team to fulfill contracts for weddings, social, corporate, internal and golf events.
• Produce and oversee Banquet Event Orders (BEOs), leading weekly BEO meetings with departmental representatives to ensure smooth communication and execution.
• Conduct property tours & tastings, showcasing event spaces and amenities.
• Post-event analysis; evaluates the event's success, gathering feedback from attendees, and preparing post-event reports.
• Logistics and Communication
• Manage and maintain the master calendar of events, ensuring appropriate scheduling and service levels.
• Coordinate with various departments through daily operations and weekly resume meetings to ensure alignment on event details.
• Collaborate with the chef, banquet manager, and tournament coordinator to deliver food, beverage, spa, and golf needs for events.
• Budgeting and Administration
• Creating and adhering to a detailed event budget with the client, tracking expenses throughout the planning process.
• Develop and maintain detailed event files, including contracts, BEOs, purchase orders, and promotional materials.
• Track revenue and expenses for all events, providing accurate pricing and charges to the accounts department.
• Research and procure rental equipment, decorations, and other event needs.
• Verify group charges for accuracy before submitting them to the finance team.
• On-Site Event Planning Execution and Standards
• Work with banquets and culinary team, vendors and internal stake holders, ensuring smooth operations and resolving any issues promptly.
• Be on-site and proactively ensure that the client's setup—including event space, food and beverage, audiovisual (AV) equipment, and any other programmed needs—is fully prepared and aligned with client expectations prior to their arrival
• Will be onsite until and available until all critical aspects are successfully completed, including key speeches, presentations, food service, and any potential issues have been addressed
• Coordinate with banquet captain and introduce client to captain before departing for the day
• Maintain a professional demeanor, upholding property standards for appearance, communication, and service.
• Foster a clean and safe work environment, adhering to company policies and practices.

Other Duties

Core Competencies

QUALIFICATIONS