Quality Engineer

Summary

The Quality Engineer reports directly to the QAM and will help manage the effectiveness of manufacturing processes and administration of the company's standard quality operating procedures. This position effectively leads the company's core operations : QMS processes and product quality. Regarding the position of quality, the QE is directly responsible for supporting quality control within the company's manufacturing systems, assisting department managers in support of quality control in the supply chain, and being involved in the quality management processes. The QE will monitor and test the quality of products while ensuring safety and compliance standards, identify issues, recommend solutions, and create quality documentation.

Essential Duties and Responsibilities

• Participate in project design meetings and propose improvements if necessary
• Evaluate potential problems and technical hitches and develop solutions
• Plan and manage team goals, project schedules, and new information
• Supervise current projects and coordinate all team members to keep workflow on track
• Manage project-related paperwork by ensuring all necessary materials are current, properly filled, and stored
• Direct project correspondence by preparing and reviewing project proposals, memos, meeting minutes, and emails
• Communicate with customers to identify and define project requirements, scope, and objectives
• Adhere to budget by monitoring expenses and implementing cost-saving measures
• Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly
• Thoroughly and efficiently gather customer information, access and fulfill customer needs, and document customer interactions
• Provide quality service and support in a variety of areas including but not limited to : Sales Orders, Work Orders, Quality Assurance, Invoicing, Certifications, and other duties as assigned
• Responsible for compiling and generating reports as they relate to sales, production, and quality
• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers while following Company Confidentiality requirements
• Utilize computerized data entry equipment and various word processing, spreadsheet, and file maintenance programs to enter, store, and / or retrieve information
• Maintain and update filing and database systems manually or using a computer 8. Provide administrative support to Sales and Quality Assurance Departments
• Manage time to determine priorities to accomplish a broad range of activities effectively
• Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience
• Communicate professionally, respectfully, and courteously with all employees, customers, and others we may work with.
• Contributes to a successful workgroup and fosters a team-oriented culture through positive interactions, active listening, meaningful collaborations, high employee engagement, and the constructive exchange of ideas designed to meet or exceed the organization's strategic goals.
• Follow all Company Policies, Procedures, and Protocols.
• Other duties may be assigned during the course of employment

Requirements

Qualifications

Physical Work / Environment Requirements

Reasonable Accommodation Notice

Reasonable accommodations may be made to enable individuals with disabilities to perform job functions, ask Manager

Salary Description

$24.00-$28.84