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AI Business Solutions Analyst, Manager - Tax Transformation
AI Business Solutions Analyst, Manager - Tax TransformationDeloitte • Raleigh, North Carolina, US
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AI Business Solutions Analyst, Manager - Tax Transformation

AI Business Solutions Analyst, Manager - Tax Transformation

Deloitte • Raleigh, North Carolina, US
[job_card.30_days_ago]
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  • [job_card.full_time]
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Position Summary

If you are a technology visionary with a passion for transforming global tax business with digital technology, consider working with the US Tax Transformation technology team. This is an exciting opportunity to support global execution of Deloitte’s tax strategy as we shift from “doing digital” to “being digital” by reimagining how we engage with our clients, deliver our services, operate our business, and create value.

Recruiting for this role ends on May 30, 2026.

Work you’ll do

As a Deloitte Tax AI Business Analyst, Manager, you will be responsible for understanding the business needs, models, trends, and transformation vision. You will identify changes required to meet the business need by consideration of organization structure, business functions, required knowledge and skills, processes and technology. You will explore possible solutions by coordinating with technical architects for discovery and demonstrate how proposed solutions are aligned to business goals and objectives and define the impacts and risks.

Additional responsibilities include :

  • Use business goals and objectives to assist Product Owners in developing a product roadmap.
  • Perform business analysis tasks and / or coordinate tasks across the Service Delivery Transformation program.
  • Identify solution options that meet the business need, then coordinate with delivery teams to determine the best solution approach.
  • Assist Product Owners in defining release scope, including defining benefits and risks during the discovery phase.
  • Develop supporting artifacts including requirements, solution options, recommendations, business flows, where required.
  • Make connections with other initiatives in place, underway or planned across other parts of the organization that need to be considered.
  • Work with architects and delivery teams to ensure the functionality meets the needs of the enterprise and aligns to the overall vision.
  • Ensure the business is aware of emerging trends, practice, and technologies and how they may contribute to business outcomes and strategies.
  • Actively identify and champion innovation initiatives supporting the business strategy.
  • Develop and maintain productive and collaborative relationships with Product Owners, and various SMEs across the organization to support Service Delivery Transformation efforts.
  • Explore and assess applications of Generative AI (GenAI), machine learning, and automation to streamline tax business processes, generate data-driven insights, and create value for our clients.

The Team

Deloitte Tax LLP's Tax Transformation Office (TTO) is responsible for the design, development, and deployment of innovative, enterprise technology, tools, and standard processes to support the delivery of tax services. The TTO team focuses on enhancing Deloitte Tax LLP’s ability to deliver comprehensive, value-added, and efficient tax services to our clients. It is a dynamic team with professionals of varying backgrounds from tax technical, technology development, change management, Six Sigma, and project management. The team consults and executes on a wide range of initiatives involving process and tool development and implementation including training development, engagement management, tool design, and implementation.

Qualifications

Required :

  • Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2 – 3 days per week.
  • Ability to travel 10%, on average based on the work you do and the clients and industries / sectors you serve
  • Bachelor’s degree in a relevant discipline.
  • 5+ years’ experience leading technical delivery teams.
  • Proven experience in Agile / Scrum delivery framework; specifically, around the elicitation and decomposition activities.
  • Demonstrated understanding of Azure DevOps (AzDO), including relationships / link types for various work items (e.g., Parent / Child; Predecessor / Successor; Consumes From / Produces For).
  • Ability to travel up to 25%, on average, based on the work you do and the clients and industries / sectors you serve.
  • Limited sponsorship may be available.
  • One of the following active accreditations obtained :
  • Licensed CPA in state of practice / primary office if eligible to sit for the CPA
  • If not CPA eligible :
  • Licensed Attorney
  • Enrolled Agent
  • Technology Certifications :
  • Alteryx Designer- Advanced Certification
  • CBAP® - Certified Business Analysis Professional
  • Certified in Risk and Information Systems Controls (CRISC)
  • Certified SAFe® Advanced Scrum Master
  • Certified SAFe® Architect
  • Certified SAFe® DevOps Practitioner
  • Certified SAFe® Practitioner
  • Certified SAFe® Product Owner / Product Manager
  • Certified SAFe® Scrum Master
  • Certified Scrum Developer (CSD)
  • Certified Scrum Product Owner (CSPO)
  • ISTQB (International Software Testing Qualifications Board)
  • ITIL Certification
  • Professional Scrum Developer™ (PSD)
  • Professional Scrum Product Owner™(PSCPO) – SCRUM.org
  • Program Management Professional (PgMP)
  • Project Management Professional (PMP)
  • Six Sigma (Green or Black Belt)
  • Preferred :

  • Previous work experience in a tax or consulting firm
  • Certification in Agile / Scrum, Process Improvement (Six Sigma, ITIL), and Project / Product Ownership
  • Experience or a strong interest in Generative AI, applied machine learning, or intelligent automation solutions.
  • Ability to understand and articulate the use and business value of GenAI tools (e.g., language models, process automation bots) in a business analysis or tax context.
  • Familiarity or hands-on experience with Generative AI concepts or tools (e.g., large language models, automated document processing, AI-powered analytics) is strongly preferred.
  • Strong verbal and written communication skills; strong listening, interpersonal, and facilitation skills.
  • A broad awareness of a range of technologies and their practical applications in supporting business requirements.
  • The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $103,320 to $235,170.

    You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

    Information for applicants with a need for accommodation :

    Recruiting tips

    From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Benefits

    At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Our people and culture

    Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development

    From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Tax LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles’s Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Requisition code : 302976 Job ID 302976

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