Talent.com
Technical Services Manager
Technical Services ManagerBoston University Libraries • Boston, MA, United States
Technical Services Manager

Technical Services Manager

Boston University Libraries • Boston, MA, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

The Boston University Libraries seek an experienced, forward-thinking, and creative professional to lead and supervise the paraprofessional staff in its Technical Services unit. Technical Services encompasses acquisitions, receiving, cataloging, e-resource management, and metadata creation. This position is critical to the effective operation of the Boston University Libraries and represents an opportunity to rethink and realign workflows and department operations.

Reporting to the Head of Technical Services, the Technical Services Manager is responsible for managing daily technical services operations and for implementing technical services policies, standards, and procedures. This librarian works collaboratively with colleagues in the department to determine priorities and will assign staff to projects. The Technical Services Manager hires, trains, schedules, supervises, and evaluates the hourly staff in the department.

This librarian in this position performs original and complex copy cataloging for all resource formats, including print, digital, and electronic.

Responsibilities

  • Supervise the paraprofessional staff in Technical Services, supporting their continuous professional development; addressing performance issues as they occur; and assuring that all work meets expected standards and conforms to accepted best practices.
  • Perform original and complex copy cataloging; create and enrich metadata for library materials in all formats, including monographs, serials, audiovisual, digital, and electronic resources; ensure compliance with cataloging and classification practices, standards, and schema.
  • In support of robust resource discovery, participate in catalog maintenance projects that improve legacy records.
  • Develop training materials and documentation on technical services workflows and procedures for staff.
  • Stay abreast of best practices, emerging technologies, and evolving standards in technical services through professional development activities, conferences, and engagement with relevant professional organizations.
  • Pursue professional engagement for self and staff through projects, publications, and attendance and participation in national conferences and meetings to connect the Boston University Libraries with best practices and emergent issues in higher education administration and library service development.
  • Participate in library committees, working groups, and projects.

Required Skills

  • Master’s degree in library and information science.
  • 3-5 years of post-credentialed professional cataloging and metadata experience.
  • 3-5 years of supervisory experience.
  • Broad knowledge of cataloging and metadata workflows and services.
  • Knowledge of cataloging and classification practices, standards, and schema such as MARC, RDA, AACR2, LCSH, OCLC, LCC, DACS, Dublin Core, and MODS; and Program for Cooperative Cataloging (CONSER, NACO, SACO) standards.
  • Experience using relevant tools and services, such as MarcEdit, and Open Refine.
  • Proficient with Microsoft Office applications (especially MS Excel).
  • Strong problem-solving skills.
  • Excellent oral, written, and interpersonal communication.
  • Preferred Qualifications

  • Familiarity with serials and e-resource management.
  • Familiarity with cross-walking, normalizing, and transforming metadata.
  • Familiarity with Ex Libris’ Alma.
  • #J-18808-Ljbffr

    [job_alerts.create_a_job]

    Technical Service Manager • Boston, MA, United States

    [internal_linking.similar_jobs]
    Service Manager

    Service Manager

    United Rentals • Everett, Massachusetts, United States
    [job_card.full_time]
    If you'd like the chance to make your mark with the world's largest equipment rental provider,.As a Service Manager, you'll be the leader of a major maintenance enterprise.You'll have the opportuni...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Technical Account Manager

    Senior Technical Account Manager

    Relativity • Boston, MA, United States
    [job_card.full_time]
    The Technical Account Management Team proactively supports our customers in meeting their goals and overcoming any technical challenges encountered using the Relativity suite of products.As a membe...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Customer Support Manager

    Senior Customer Support Manager

    VirtualVocations • Dorchester, Massachusetts, United States
    [job_card.full_time]
    A company is looking for a Senior Manager, Global Customer Support.Key Responsibilities Manage and mentor a team of support professionals to ensure high-quality customer interactions Oversee sup...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Lead Technician Home Construction and Handyman Services

    Lead Technician Home Construction and Handyman Services

    TruBlue of Attleboro • Taunton, MA, US
    [job_card.full_time]
    Year-round stable, steady work.Cover related expenses such as gas, oil changes, etc.TruBlue t-shirts, polos, and other company gear for the team. TruBlue of Attleboro is a Home Ally Service company ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Technician

    Service Technician

    BONE EQUIPMENT • North Reading, MA, US
    [job_card.full_time]
    As part of the family that includes Bobcat of New Hampshire, Bobcat of Cape Cod and Bobcat of South Shore, we're looking for individuals who are passionate about our brand and are excited to be...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Service Delivery Manager

    Service Delivery Manager

    Nexthink • Boston, MA, United States
    [job_card.full_time]
    The SDM manages the delivery of scoped Managed Services to Nexthink customers.They play a pivotal role in supporting the customer to realise value from the Nexthink platform, and as such will be wo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales Manager (Software Services)

    Sales Manager (Software Services)

    Bolder Apps • Boston, MA, US
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    We’re BolderApps — a fast-scaling mobile development studio building high-performance apps at startup speed.In just one year, we’ve grown to ~50 talented builders and partnered with both early-stag...[show_more]
    [last_updated.last_updated_variable_days]
    Broadband Technician II

    Broadband Technician II

    Astound • Canton, MA, United States
    [job_card.full_time]
    Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected wi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Manager, Customer Service

    Manager, Customer Service

    Pursuit Aerospace • Malden, MA, United States
    [job_card.full_time]
    As the largest privately-held global manufacturer of complex aircraft engine components, Pursuit Aerospace is founded on a commitment to relentless, continuous, operational improvement and extraord...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Solutions Success Manager

    Solutions Success Manager

    Granite Telecommunications • Quincy, MA, United States
    [job_card.full_time]
    Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emp...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Field Service Manager

    Field Service Manager

    Infinite Cooling • Malden, MA, US
    [job_card.full_time]
    We are looking for a sharp, reliable, and detail-oriented Field Service Manager to join our team.Responsibilities will include working with our installation team, on-site testing of product deploym...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Technical Environment Manager Boston MA.

    Technical Environment Manager Boston MA.

    Sierra Consulting • Boston, MA, US
    [job_card.full_time]
    Job Title : Technical Environment Manager OCIO Investment Technology.We are seeking a highly skilled, organized, and proactive Technical Environment Manager to lead the management and coordination o...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Implementation Services Manager

    Implementation Services Manager

    TechFlow • Boston, MA, US
    [job_card.full_time]
    Folio Implementation Services Manager.TechFlow is seeking an experienced Folio Implementation Services Manager to lead a high-impact initiative supporting a key federal government customer.This pro...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Manager, Client Services | SIU

    Manager, Client Services | SIU

    Boston Staffing • Boston, MA, US
    [job_card.full_time]
    Manager, Client Services | SIU.By joining Sedgwick, you'll be part of something truly meaningful.It's what our 33,000 colleagues do every day for people around the world who are facing the unexpect...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Territory Sales Manager

    Territory Sales Manager

    Double E Company • West Bridgewater, MA, US
    [job_card.full_time]
    Double E Company LLC is a multi-national manufacturer of high quality, custom engineered industrial web handling products including core chucks, core shafts, rollers, core cutters, and roll stands....[show_more]
    [last_updated.last_updated_30] • [promoted]
    SAP Technical Manager

    SAP Technical Manager

    apiphani • Boston, MA, US
    [job_card.full_time]
    We're a small but rapidly growing company, which means there's lots of room for growth and learning opportunities abound!. Diversity and inclusion are the bedrock of creativity and innovatio...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Director - Claim Services

    Director - Claim Services

    Boston Mutual Life Insurance Company • Canton, MA, US
    [job_card.full_time]
    All Boston Mutual employees who interact with our policyholders, our producers and our BML associates embrace the principles of our brand and service philosophy. Both our words and our behaviors mat...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Manager – Statewide Client Services Center

    Manager – Statewide Client Services Center

    Action for Boston Community Development • Boston, MA, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    The Statewide Client Services center is the centralized branch of our Low-income Energy Affordability Network (LEAN).Through the LEAN, we provide phone & online communication services for residents...[show_more]
    [last_updated.last_updated_30]