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Courtyard Union Square - Engineer Manager
Courtyard Union Square - Engineer ManagerAimbridge Hospitality • San Francisco, CA, United States
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Courtyard Union Square - Engineer Manager

Courtyard Union Square - Engineer Manager

Aimbridge Hospitality • San Francisco, CA, United States
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  • [job_card.full_time]
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The Engineer Manager is responsible for ensuring proper operations, maintenance, service and repair of all equipment, while supporting the Aimbridge Hospitality goals of guest satisfaction, cost control and profitability. He / she is also responsible for overseeing and participating in the Preventative Maintenance program, ensuring that all rooms and public space meet Aimbridge Hospitality standards. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly.

QUALIFICATIONS :

  • High School diploma or equivalent required.
  • At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 2 years of related experience.
  • Supervisory experience required.
  • Current Certification as required by Federal, State or Local governing agents pertaining to trade requirements (i.e. HVAC, pool operation, electrical), property specific.
  • Current certification and licensing to operate and repair the hotels boilers and chillers as required by state, city, and local legislation.
  • Must have a valid driver's license for the applicable state.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high pressure situations.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.

RESPONSIBILITIES :

  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Comply with certification requirements as applicable for position to include : Food Handlers, Alcohol Awareness, CPR and First Aid
  • Train and supervise the hourly Engineering staff and coordinate all scheduling.
  • Review Engineering staff's worked hours for payroll compilation and submit to accounting on a timely basis.
  • Focus the Engineering Department on their role in contributing to the guest service scores.
  • Motivate, coach, counsel and discipline all Engineering personnel according to Aimbridge Hospitality standards.
  • Conduct all 90 day and annual employee performance appraisals according to Aimbridge Hospitality standards.
  • Prepare and conduct all Engineering interviews and follow hiring procedures according to Aimbridge Hospitality standards.
  • Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to Aimbridge Hospitality standards.
  • Respond to employee emergency situations using information contained in M.S.D. sheets. Keep M.S.D. sheets current and easily available (with Housekeeping Manager).
  • Establish ongoing training for all departments especially Housekeeping, Front Desk and Kitchen to maintain basic upkeep of their departments and equipment.
  • Adhere to budgeted or re-forecasted expense allotments, using proper procedures for all purchases and keep all necessary items (light bulbs, name tags, etc.) stocked.
  • Coordinate all inspections of the fire safety systems, including extinguishers, smoke alarms, etc., to maintain proper safety standards.
  • Manage energy expenses and continually work towards energy conservation.
  • Participate in required M.O.D. coverage as scheduled.
  • Ensure that the Preventative Maintenance program is implemented and administered according to Aimbridge Hospitality standards.
  • Evaluate and spot check the work of all staff and contractors or outside laborers.
  • Handle guestroom maintenance requests in a timely manner.
  • Maintain files of and be familiar with all operational manuals and warranty agreements for equipment.
  • Immediately follow up on any alarms to determine the exact location and cause; determine emergency status and report to Guest Services and / or the General Manager with findings.
  • Ensure that employees are at all times attentive, friendly, courteous and helpful to guests, all other employees and managers.
  • Act as emergency contact person.
  • Attend monthly all-employee meetings and any other functions required by management.
  • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
  • Ensure that pool and spa are in compliance with area health codes.
  • Use proper two-way radio etiquette at all times when communicating with other employees; Ensure the proper use of radio etiquette within department.
  • Chair Safety Committee, as well as help coordinate fire drills and the training of all employees on safety procedures.
  • Establish and maintain key control system.
  • Be familiar with the organization of Aimbridge Hospitality Hotels and know the function of each department.
  • Conduct daily property tour of the hotel and exterior perimeter for debris and trash removal; Check the lighting and irrigation periodically.
  • Handle items for “Lost and Found†according to the standard.
  • Perform any other duties as requested by the General Manager.
  • After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following :

  • Now offering Daily Pay ! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan
  • PROPERTY INFORMATION :

    Just 9 minutes' walk to Union Square, Courtyard by Marriott San Francisco Union Square features modern rooms with early twentieth century architecture in a prime central downtown location. Luxury bedding and free WiFi are provided in rooms. Calming modern white and gray linens are provided in rooms. Blue accents pop throughout each room. A flat-screen TV is and spa toiletries are provided. Guests can work out in the state-of-the-art fitness center at Courtyard by Marriott San Francisco Union Square. An inventive check-in process allows guests to check-in seamlessly.

    Application deadline for Colorado positions :

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