Floating Assistant Manager - Vehicle Inspection Facility

Floating Assistant Manager

Lead people. Elevate performance. Deliver a great customer experience. Bring your leadership skillswe'll teach you the technical aspect. Industry-specific training will be provided.

Parsons is seeking an experienced, people-first Floating Assistant Manager to provide on-site leadership across multiple Vehicle Inspection Facilities. In this role, you'll travel within your assigned coverage area during the workday and serve as the on-site manager at the station you're assigned to, driving safety, providing excellent service, and smooth daily operations. Paid training in vehicle inspection policies, procedures, and systems is providedno automotive background required.

What You'll Be Doing :

• Serve as the on-site manager at assigned stations, leading and developing a frontline team (5+ lane technicians) and fostering a positive, safe, and inclusive culture.
• Travel during the workday across facilities in your coverage area to provide leadership coverage and operational support.
• Own daily operations : staffing, scheduling, timekeeping, throughput, quality, and customer satisfaction goals.
• Ensure a safe, compliant, and productive work environment; model and enforce all safety policies and SOPs.
• Handle customer escalations and inquiries professionally; follow up on calls and emails from the Customer Service team and explain inspection results in plain language.
• Oversee accurate documentation and paperwork (e.g., emissions / safety forms, repair receipts) and submit incident / accident reports per SOP.
• Support hiring, onboarding, performance evaluations, andwhen necessaryconduct fair, well-documented corrective actions.
• Execute program policies and state requirements, including waiver processes for qualifying vehicles.
• Track and communicate key metrics (wait times, throughput, quality, customer feedback) and lead continuous improvement initiatives.
• Provide coverage at other facilities as needed; perform other duties as assigned.

What Success Looks Like :

What Required Skills You'll Bring :

What Desired Skills You'll Bring :

Security Clearance Requirement : None

This position is part of our Critical Infrastructure team. For more than 80 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world. We work in collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people's quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers' visionsand to help them see what's next! Salary Range : $54,600.00 - $95,600.00

We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee's wellbeing and provide endless growth opportunities.