Director of Assisted Living and Memory Support

Director, Assisted Living and Memory Support - Join Our Big-Hearted Team

Are you ready to make a meaningful impact in a vibrant, compassionate community? Join our exceptional team at Grandview Terrace in Sun City West, AZ!

Your Mission: The Director of Assisted Living and Memory Support provides leadership and oversight for the Assisted Living and Memory Support programs, ensuring compliance with state and federal regulations, high-quality resident care, and operational excellence. The role fosters resident independence and satisfaction, develops strong relationships with residents, families, and staff, and builds an engaged, high-performing team while supporting census growth and budget management.

Why Choose Us?

• Great Place to Work: Sun Health has been certified as a Great Place to Work in 2021, 2022, and 2023.
• National Recognition: We secured a top 10 spot on the Fortune Best Workplaces for Aging Services™ list in 2020 and 2021.
• Platinum Award Winner: Our dedication to health and safety earned us Platinum awards from the Healthy Arizona Worksites Program in 2019, 2020, and 2021.

Key Responsibilities:

Strategic and Operational Leadership

• Directs the day-to-day operations of the Assisted Living and Memory Support units in compliance with federal, state (Arizona), and local regulations.
• Ensures services are resident-centered and aligned with the organization's mission and quality standards.
• Oversees census development strategies, admissions/discharges, and overall occupancy performance.
• Leads interdisciplinary teams in continuous quality improvement and care outcomes.

Regulatory & Clinical Oversight

• Ensures documentation, medication administration, and service delivery meet licensing and clinical standards.
• Monitors resident conditions, care plans, and medical records, including controlled substances, to ensure ongoing compliance and timely updates.
• Participates in and supports internal audits, licensing surveys, and incident reviews.

Leadership & Staff Development

• Provide strong, values-based leadership that models accountability, engagement, and collaboration.
• In partnership with Senior Director, recruit, hire, and onboard team members, ensuring alignment with organizational mission and culture.
• Support employee growth through coaching, feedback, training, and professional development opportunities.
• Promote a positive culture grounded in resident dignity, service excellence, and trauma-informed dementia care practices.

Resident & Family Relations

• Maintains proactive communication with residents and families, ensuring satisfaction and addressing concerns.
• Protects resident rights, dignity, and individual choices while promoting a vibrant, safe living environment.

Environmental & Safety Management

• Conducts regular rounds to ensure safety, cleanliness, and regulatory adherence across all departments.
• Investigates resident and staff incidents, identifying root causes and implementing corrective actions.

Data & Quality Reporting

• Monitors and reports key metrics such as falls, hospital transfers, medication errors, and emergency calls.
• Use data to drive performance improvements and operational decision-making.

Your Qualifications:

• Bachelor's degree in healthcare administration, nursing or related field
• Current Assisted Living Facility Manager certification
• 5 to 7 years of progressive leadership experience in assisted living, memory support, or senior care services
• Current RN or LPN license (preferred)
• Current possession or can obtain a Level 1 Fingerprint Clearance Card

Employee Benefits:

• Comprehensive health benefits (Medical, Dental & Vision).
• 401k with immediate vesting and up to 4% employer match.
• Tuition Reimbursement.
• Exclusive discounts through The Employee Network.
• Access to the Employee Association, supporting team members in need.

Equal Employment Opportunity: At Sun Health, we are committed to fostering an inclusive workplace where everyone is treated with respect and dignity. We do not tolerate discrimination or harassment and are dedicated to promoting equal employment opportunities for all.

Join us and be a part of a community that cares for its residents and team members alike.

Apply today!