Network Operations TechnicianVirtualVocations • Durham, North Carolina, United States
Network Operations Technician
VirtualVocations • Durham, North Carolina, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for an Ops Tech II.
Key Responsibilities
Own incidents from cradle to grave, isolating and resolving issues reported by customers
Perform maintenance and troubleshooting in a blended NOC and repair shop environment
Document all actions and maintain accurate ticket reviews
Required Qualifications
1-3 years of managed DWDM network support / troubleshooting experience
Experience with Ciena, Infinera, or Cisco equipment is highly desired
Must be a US Citizen with NSA clearance required
Understanding of fiber networks and ability to read data layout records
Experience in a fast-paced customer service environment is essential
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Network Technician • Durham, North Carolina, United States
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