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Director, Operations
Director, OperationsEat.Learn.Play. • Oakland, CA, US
Director, Operations

Director, Operations

Eat.Learn.Play. • Oakland, CA, US
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  • [job_card.full_time]
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Job Description

Job Description

Reports to : Chief Financial and Administrative Officer (CFAO)

Team : Finance & Operations

Location : Hybrid (remote / in-office as needed)

FLSA Status : Exempt

Salary Range : $113,000 - $133,000 per year plus potential annual bonus up to 7.5%

Priority application deadline is January 6 with interviews beginning in mid-January.

About Eat. Learn. Play.

Eat. Learn. Play. was founded in 2019 by Stephen and Ayesha Curry with the belief that every kid deserves more and should be given the opportunity and support to reach their full potential. For the past six years, we’ve been on an indelible mission to uplift an entire generation of youth. Within the Oakland Unified School District, we support children’s wellbeing through access to nutritious meals, quality reading resources, and opportunities to play and be active. We take a whole child, whole school approach by providing the resources and support kids need to thrive at school and reach their full potential, including access to nutritious food, high-dosage tutoring, and sports and by transforming school spaces to ensure kids have equitable access to dignified, joyful places to eat, learn, and play, including transformations to schoolyards, cafeterias, libraries, and gyms.

About the Director, Operations

The Director of Operations plays a key leadership role in building and managing the internal systems, structures, and culture to further our mission to support children’s wellbeing through access to nutritious meals, quality reading resources and opportunities to play and be active. As part of the Finance & Operations team, this position strengthens the organization’s backbone — developing and managing efficient, equitable processes and selecting tools and platforms that enable our staff to work effectively and collaboratively.

Reporting to the CFAO, the Director of Operations oversees an HR consultant and an Operations Associate, ensuring that our people, processes, and infrastructure are aligned and supported. This position partners closely with teams across the organization — including Development, Impact, and Marketing / Communications — to ensure they have the operational resources they need to drive meaningful change for children and families in Oakland.

The position is based in Oakland in a flexible, hybrid work environment where employees are required to be in the office as needed, typically 1-2 times a week.

Key Responsibilities

Include but are not limited to :

Operational Leadership & Systems Building

  • Design, implement, and refine organizational systems and processes that enhance efficiency, clarity, and alignment across all departments.
  • Identify and manage key operational platforms (e.g., HRIS, project management, data sharing) to support collaboration, transparency, and data-informed decisions.
  • Develop internal practices that make hybrid work seamless and productive.
  • Partner with the CFAO to support organization-wide planning, goal setting, and performance tracking.

Human Resources & People Operations

  • Cultivate a positive, inclusive, and mission-driven organizational culture that supports staff well-being and professional growth.
  • Identify and manage team-building activities and trainings to foster team development and growth.
  • In partnership with the CFAO and external HR partner, set strategic HR priorities and goals that align with the organization's values; areas include recruitment and selection, engagement and retention, training and development, and performance management, ensuring strong, compliant, and values-aligned HR practices.
  • Oversee transactional (day-to-day administrative) HR functions, such as compiling and maintaining employee records, distributing workplace policies, recruiting candidates and issuing employment offers and documentation, managing new hire onboarding, documenting operating processes, and supporting general inquiries.
  • In partnership with Controller, manage HRIS, Gusto.
  • Supervise, mentor, and develop the Operations Associate, fostering growth and accountability.

    • Cross-Team Collaboration & Support

  • Serve as a trusted partner to the Development, Impact, and Marketing / Communications teams, ensuring they have the operational tools and systems needed to maximize their effectiveness.
  • Promote alignment and information flow across departments to strengthen collaboration and shared accountability.
  • Support organizational learning by developing systems for documentation, knowledge-sharing, and continuous improvement.

    • Administrative & Financial Operations

  • Oversee Eat. Learn. Play’s office operations, including security, maintenance needs, and office set-up.
  • Manage outsourced IT and AV vendors and ensure IT needs for staff and office are met.
  • Oversee ongoing inventory management systems in the Foundation’s office and external warehouse.
  • Collaborate with the Finance team to align operational and financial processes, ensuring effective resource management and compliance.
  • Manage vendor relationships, contracts, and administrative budgets as needed.
  • Support risk management, policy development, and infrastructure improvements in partnership with the CFAO.
  • Support the CFAO in maintaining proper business insurance coverage, including for special events.

    • Required Skills and Experience

  • 7+ years of experience in nonprofit or mission-driven operations, including systems or project management and team leadership.
  • Strong understanding of HR practices, operational technology, and organizational design.
  • Demonstrated ability to lead cross-functional initiatives and foster collaboration across diverse teams.
  • Exceptional communication, problem-solving, and organizational skills.
  • Ability to multi-task and prioritize to ensure that all assignments are completed in an accurate and timely manner.
  • Ability to maintain confidentiality of sensitive information and exercise discretion in all matters.
  • Commitment to the belief that every child deserves access to the resources they need to learn and thrive.

    • Work Environment

  • Hybrid position; requires regular in-person meetings and participation in team or community events.
  • Occasional evening or weekend work may be needed to support organization-wide activities.

    • Physical Requirements

    While performing the duties of this job, the employee is regularly required to :

  • Constantly sit, perform keyboard / data entry
  • Occasionally stand and walk, bend / stoop, reach overhead or forward, lift 30 pounds

    • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

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