Claims Operations Intern

Claims Operations Intern

If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we're hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Claims Operations Intern who will support the Director of Claims Initiatives in driving strategic projects that improve efficiency, service quality, and scalability in home insurance claims. This role offers exposure to the operational and analytical side of insurance, giving you the opportunity to apply business, data, and project management skills in a real-world setting.

What you'd be doing:

• Assist with project management activities, including documentation, tracking milestones, and coordinating with cross-functional teams.
• Support the development and maintenance of reporting and analytics dashboards (e.g., Domo, Excel) to measure claims performance.
• Conduct data analysis on claims trends, operational efficiency, and customer outcomes to provide actionable insights.
• Participate in process improvement initiatives, identifying opportunities for automation and standardization.
• Assist in preparing presentations and executive updates for senior leadership.
• Contribute to special projects related to claims operations, reinsurance initiatives, and portfolio optimization.

What You'll Gain:

• Exposure to insurance operations and claims management in a growing organization.
• Hands-on experience with strategic projects, process improvements, and analytics.
• Mentorship and networking opportunities with senior leaders.
• A chance to make a tangible impact on initiatives that shape the future of claims operations.

We're looking for someone who has:

• Currently pursuing a Bachelor's degree in Business, Finance, Risk Management, Data Analytics, or a related field.
• AI experience or coursework (e.g., applied AI, machine learning, natural language processing, or workplace analytics tools).
• Strong analytical and problem-solving skills.
• Intermediate skills in Excel required.
• Excellent written and verbal communication skills.
• Ability to work independently at times.

About SageSure:

Named among the Best Places to Work in Insurance by Business Insurance for four years in a row, SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed property in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 110 home, flood, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $2.3 billion of inforce premium and helps protect more than 815,000 policyholders. SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions, and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work. Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team!