SERVICE DEVELOPMENT REPRESENTATIVE- WHITE TERRITORY

Job Description

Job Description

Salary : Position Summary

Freedom Behavioral Hospital of Greenville is currently accepting resumes for a Service Development Representative to support the growth of our inpatient and outpatient programs. This role is responsible for developing and maintaining referral relationships within the community and serving as a liaison between the hospital, healthcare providers, and referral sources to ensure patients receive timely and appropriate access to services.

The Service Development Representative collaborates with the Medical Director, Program Administrator, clinical leadership, and community partners to educate stakeholders on available programs and to support smooth transitions of care across all levels of clinical intensity.

Essential Functions

The Service Development Representative will :

• Develop and maintain referral relationships with hospitals, physicians, clinics, social service agencies, and community partners
• Serve as a conduit of information between Freedom Behavioral and referral sources
• Educate community providers on hospital services, programs, and admission processes
• Identify community and staff educational needs and support development of an annual education calendar
• Conduct in-service trainings and presentations for community and healthcare partners
• Support case management functions within the community
• Facilitate smooth transitions of care between different levels of clinical intensity
• Prospect assigned territory to identify new referral opportunities
• Track and report referral activity and outreach using web-based applications
• Meet or exceed monthly referral and growth goals
• Maintain professional relationships and represent the hospital in a positive, ethical, and professional manner

Required Qualifications

Education

Experience

Knowledge, Skills & Abilities

Additional Requirements

Equal Opportunity Employer

Freedom Behavioral Hospital of Greenville provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type in accordance with federal, state, and local laws.