Showroom Manager

Showroom Manager

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile.

The Manager Showroom Sales is a first-level manager who leads the day-to-day activities of a Design Sales team in sales strategies and showroom operations to drive revenue and customer satisfaction to meet organizational objectives. This role will execute on strategies to drive sales, expand market share, and ensure customer satisfaction within a geographic area to meet operational goals, including annual sales, margin targets, and operating income.

Duties and Responsibilities of the Position

• Develop and execute strategies to drive new business and relationships in the assigned markets.
• Recruit, train, lead, and develop associates in all areas of job-specific responsibilities.
• Clearly define goals and objectives for Showroom personnel to measure performance and regularly communicate these objectives to personnel.
• Log all client showroom visits, contact information, and customer preference and selection notes in CMT.
• Promote the showroom through all aspects of marketing / media and events, concentrating on optimizing exposure.
• Maintain and update design aid tools that help secure customer sales.
• Make outside sales calls and follow up on leads as needed.
• Responsible for the safe operations of the Gallery, including proper opening and closing of the store.
• Plan and host events to draw new customers into the Showroom.
• Maintain showroom samples and merchandising.
• Attend industry-related events to network and promote the showroom.
• Make decisions on behalf of the team within the parameters of the unit or sub-unit.
• Recommend changes to unit or sub-unit policies.
• Provide direction to the team according to established policies and management guidance.
• Oversee day-to-day work schedules and plans.
• Act as an advisor to the unit or sub-units and may become actively involved in resolving problems.
• Exercise judgment within defined procedures and policies.
• Review relevant factors to analyze situations and resolve issues.
• Perform other duties as needed.

Required Experience and Education

Competencies

Other Pertinent Job Information :

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include : Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Dal-Tile is a proud supporter of our U.S. military, veterans and their families - Thank You for Your Service! Active military, transitioning service members and veterans are strongly encouraged to apply.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability / veteran committed to an inclusive workplace and a proud Drugs Don't Work participant.