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Bilingual Client Services
Bilingual Client ServicesAston Carter • Minneapolis, MN, US
Bilingual Client Services

Bilingual Client Services

Aston Carter • Minneapolis, MN, US
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  • [job_card.full_time]
[job_card.job_description]

Bilingual Account Manager

We are seeking a Bilingual Account Manager to join a dynamic, customer-focused team. This role combines order management and account ownership for global clients, primarily in South America. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and values building strong customer relationships.

Responsibilities

  • Help customers identify correct parts.
  • Manage order entry and quote creation in SAP or similar ERP system.
  • Update customers on order status, shipping timelines, and documentation via email.
  • Handle data entry and maintain accurate records for global accounts.
  • Collaborate with Sales Manager in Argentina and internal teams for bilingual communication.
  • Support approximately 500 customers per territory (mix of repeat and one-time orders).
  • Participate in weekly product training with the engineering team.

Essential Skills

  • Bilingual : Spanish / English
  • 3+ years of account management, order entry, or client services experience
  • Proficiency in SAP or similar ERP system for order entry
  • Strong data entry and documentation skills
  • High school diploma (minimum)
  • Ability to manage a territory and build customer relationships
  • Excellent email communication and organizational skills
  • Additional Skills & Qualifications

  • Associate degree or higher
  • Experience in a similar industry (manufacturing / distribution)
  • Work Environment

    This is a fully onsite role from 8am-5pm with a 1-hour lunch break. The workspace is a cubicle within an open, collaborative environment. The team consists of four members, fostering a family-oriented culture with open communication and team support. Hands-on training with experienced representatives and gradual onboarding are provided for success. There is an opportunity to manage global accounts and grow into full account ownership with direct access to leadership.

    Job Type & Location

    This is a Contract to Hire position based out of Blaine, MN.

    Pay and Benefits

    The pay range for this position is $21.00 - $25.00 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off / Leave (PTO, Vacation or Sick Leave)
  • About Aston Carter

    Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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