Pinnacle Partners is assisting our client in the search for an Application Support Developer to join their team in the Allen, TX area. This successful resource will be responsible for providing level 2 / 3 support for critical business applications.
RESPONSIBILITIES :
- Troubleshoot production issues
- Support and customize off-the-shelf applications and internally build applications
- Install and maintain software including open-source tools
- Configure workflows, automations and low-code solutions
- Implement and research solutions using open-source tools and vendor documentation
- Support deployments, patching, upgrades, and CI / CD pipelines
- Document configurations, integrations, and issue resolutions
- Monitor system and application performance and apply proactive fixes
REQUIREMENTS :
4-6 years in application support or software engineeringStrong troubleshooting / problem solving skillsHands on scripting / coding experienceSQL experience with relational databasesPREFERRED SKILLS :
Telecom or ISP operations environment experienceCloud exposureMonitoring toolsFamiliarity with RESTful APIs and integrationsExposure to Jira, ServiceNow, or other ticketing systemsTERMS :
This is a direct hire opportunity with a salary up to $80K based on experience. They offer benefits including medical, dental, and vision along with 401K, generous PTO, and other benefits.