Health Information Specialist

A company is looking for a Health Information Specialist.

Key Responsibilities

Respond to consumer inquiries about cancer and available services

Provide accurate information and assist customers in navigating the referral process

Conduct follow-up procedures to assess customer satisfaction and maintain documentation

Required Qualifications, Training, and Education

Bachelor's degree in Health, Social Science, Psychology, Nursing, Education, or related field

One year of experience in healthcare, social services, helpline, counseling, or teaching

Five years of healthcare experience in customer service or call center operations preferred

Knowledge of insurance terminology and cancer basics

Ability to work four 10-hour shifts per week on a rotating schedule