Clinical Case Manager

Description:

Nexus Family Healing-Woodbourne Campus is looking to hire a Clinical Case Manager.

At Nexus-Woodbourne, we provide children and youth (ages 0-21) that have a mental health diagnosis involving severe emotional and behavioral problems, safe, specially equipped foster homes that have the skills and resources to meet their complex needs.

Our Treatment Foster Care families are trained and certified in medication management, crisis intervention, and trauma-informed care, and they’re focused on helping foster youth build healthy relationships and develop valuable life skills.

Nexus Family Healing-Woodbourne is seeking two (2) Clinical Case Managers to join our Treatment Foster Care program, where you will provide therapeutic support and case coordination for youth with emotional and behavioral challenges in foster care. This role involves developing individualized treatment plans, collaborating with foster families and service providers, and ensuring timely access to mental health and social services. Ideal candidates are passionate about child welfare, skilled in clinical documentation, and thrive in a fast-paced, trauma-informed environment.

At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.

Schedule/Location/Pay:

Salary Ranges:

• LBSW - Starting at $62,500
• LMSW - Starting at $70,090
• Fully Licensed Social Workers - $73,000 - $80,000

Full Time - On-site opportunity (8600 LaSalle Road - Ste 610 - Towson, MD)

Nexus’ Comprehensive Benefits Include:

• Paid Time Off (PTO) benefits
• Holiday Time
• Multiple options for health insurance coverage
• No-cost life insurance
• Short/long-term disability insurance
• 401k match
• NEW – Talkspace Therapy Benefit for the whole family
• NEW – Hinge Health Benefit for the whole family
• NEW – Carrot Fertility Benefit
• Tuition assistance and training opportunities
• Advancement pathways and internal promotion
• And much more!

Position Summary: The Clinical Case Manager provides assessment and treatment services to individuals, families and groups and coordinates ongoing therapeutic services and community support necessary to ensure clients can receive stabilization care and resources necessary for the clients daily living activities.

Primary responsibilities:

1. Client Service Consultation

• Assists clients in linking to services, identifying barriers, and connecting with supports prior to discharge.
• Provides consultation and support to families, youth, and adults in need of services.
• Works closely with the teams to create stabilization plans, discharge plans, and supported engagement; develops treatment plans and utilizes a variety of treatment approaches with clients.
• Screens direct referrals for needs, assist in triaging individuals and provides clinical assessments and mental health therapy; leverages organizational skills and tools to proactively manage multiple client treatment needs.
• Provides assistance to families regarding resources available to the families and youth that will support the healthy functioning of the family unit; serves as a resource to adults and families for crisis intervention.
• Communicates with families, legal systems, schools, mental health providers, probation, and social service agencies; works with outside organizations to implement plans for adults and children entering crisis services.

2. Treatment Team Collaboration & Service Delivery

• Provides timely and accurate communication to supervisory and management staff and team members regarding significant events, to ensure continuity of care and safety of clients.
• Maintains and completes paperwork and compiles documentation required by the organization and for the governing/accrediting agencies; maintain current files on all individuals enrolled in services.
• Produces informal and formal reports as requested by outside agencies, parents, referral agencies, courts, etc.
• Facilitates discharge planning meetings and develop a discharge plan that meets the individual’s needs.
• Completes the aftercare process of discharge planning, follow up on connections to outside services and conduct satisfaction services for providers and individuals receiving services.

3. Outside Organization Collaboration & Support

• Works to bridge relationships with adults, families, youth, and outside organizations and provide role modeling for advocating for needs.; exhibits clear, professional, respectful and strengths-based communication.
• Works effectively with outside organizations to successfully implement plans for adults and children; communicates with families, legal systems, schools, mental health providers, probation, and social services.
• Maintains database of community resources and contacts for outside providers and organizations; reports, collects and assess data on services provided, linkages and additional outcomes as identified.
• Create aftercare plans and follow up; demonstrates ability to plan, organize and effectively manage multiple priorities and perform activities that leverage existing resources while effectively managing time.
• Participates in staff and supervision meetings and required in-service meetings.

4. Policy, Procedure, Compliance & Training

• Exhibits clear, professional, respectful, and effective communication when interfacing with clients, coworkers, families, and external contacts and willingly share knowledge, information, and resources appropriately.
• Demonstrates concern and empathy towards others as needed, while maintaining appropriate boundaries. Exhibit a high degree of ethical conduct, integrity and confidentiality and adheres to the Social Work Code of Ethics. Demonstrate self-awareness and willingness to process one’s own emotional and behavioral responses to situations in the workplace and demonstrate professional use of self in day-to-day work situations.
• Interacts with and appreciate people from diverse cultural, social, economic, and religious backgrounds; exhibits understanding and acceptance of differences in gender, race, age, culture, ethnicity, class, religion and disability.
• Demonstrate professionalism and work accountability, make self-available to staff, and exhibit a spirit of cooperation among team members. Assists co-workers as needed.
• Demonstrate the knowledge and understanding of all Nexus policies and procedures and the ability to reference and use them; ensures confidentiality of all treatment and services information pertaining to children and families.
• Maintains a schedule that is adjustable and flexible to meet changing work needs and demands of clients and their families.
• Demonstrates the ability to handle emergency or crisis situations and use sound judgment by taking appropriate actions; remains calm and effectively manages stressful workload conditions and crisis situations.
• Utilizes organizational skills and tools to proactively manage multiple client needs/demands. Represents the organization positively within the community.

Requirements:

Required Education and Licensure:

• Master’s degree is required in social work, psychology, or clinically related field in Human Services.
• Valid driver’s license required. Must meet state regulating agency driving requirements, maintain auto insurance, and pass corporate insurance eligibility standards.

Preferred Education and Experience:

• LP, LMFT or LICSW, LCPC or equivalent state designation for a master’s level clinically related field strongly preferred.

At Nexus Family Healing, our voices and actions will be focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.

ICARE Values & Behavioral Competencies:

• Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches.
• Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern.
• Agility: Exhibiting flexibility and adapting quickly.
• Responsiveness: Being quick, positive, and accurate.
• Excellence: Demonstrating quality results that surpass ordinary standards.

APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM! When you work at Nexus, you have the opportunity to change lives - including your own!