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Associate Director of Residential Education & Programming
Associate Director of Residential Education & ProgrammingSt. Mary's University • San Antonio, TX, United States
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Associate Director of Residential Education & Programming

Associate Director of Residential Education & Programming

St. Mary's University • San Antonio, TX, United States
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Associate Director of Residential Education & Programming

The Associate Director is a 12-month position providing departmental leadership that animates the mission and the Catholic and Marianist heritage of St. Mary's University. This position facilitates all aspects of residence life from the move-in experience to maintaining the operational living environment. The position is required to participate in the after-hours crisis response protocol for Residence Life and provides departmental oversight in the absence of the Assistant Dean.

Essential Duties and Responsibilities :

  • Provides leadership for and supervises residence hall staff; participates in the recruitment, selection, training and evaluation processes
  • Provides residence education leadership and oversees educational and social programming efforts and living learning community experiences
  • Interprets and enforces rules, regulations, policies and procedures and ensures staff compliance
  • Collaborates with the Office of Student Integrity and Welfare in the management and adjudication of resident student conduct as appropriate, including serving as liaison with the University Police Department.
  • Develops and coordinates Fall and Spring staff training utilizing industry best practices and standards (ACUHO-I, CAS, etc.), student development theory and the characteristics of Marianist education.
  • Develops, implements and assesses a residential curriculum that emphasizes the University mission and Marianist charism-driven learning outcomes.
  • Coordinates and executes major departmental events and projects
  • Works closely with departmental staff and Academic Affairs in the continued development, implementation, execution, and assessment of special interest and living-learning communities
  • Assists in the management of the Residence Life budget
  • Coordinates the evaluation and assessment of departmental programs and services, develops recommendations for improvement, and implements assessment-based changes as appropriate.
  • Maintains the Residence Life programming calendar in coordination with other departments and division offices that program for students.
  • Works closely with Enrollment Management to create strategies for recruitment and retention of residents.
  • Assists with the oversight of and participates in day-to-day operations of Residence Life program and services.
  • Serves on assigned committees, boards or commissions.
  • Performs other duties as assigned.

Qualifications :

  • Bachelor's Degree from an accredited college or university in higher education, counseling or related field, Master's degree preferred.
  • 3-5 years of full-time related experience in an institution of higher education, preferably in an office of Residence Life.
  • Must clear and maintain a favorable background investigation and clearance.
  • Must be able to work a flexible schedule, including evenings, weekends, and holidays.
  • Must maintain a valid driver's license, motor vehicle liability insurance and personal injury insurance, and complete the University Van Driver Training within 90 days of employment date.
  • Must have excellent verbal and written communication skills. Strong public relations and customer service skills with an ability to implement diplomacy and discretion at all times; an ability to work effectively with communities across the university.
  • Must have a high ethical standards and a strong sense of confidentiality; ability to prioritize and manage multiple deadlines; thrive in a complex work environment; displays solid problem solving and interpersonal skills; works well independently and as part of a team.
  • Must have strong self-judgment abilities to assist in the preparation of department personnel policy information. Use discretion to complete work assignments. Initiative is frequently required to complete work assignments. Decisions are made regarding policy interpretation and individual work priorities.
  • Must have the ability to demonstrate a capacity for leadership, and the commitment to work collaboratively with a diverse and dynamic community.
  • Must have a high attention to detail and be able to organize workflow, coordinate activities, balance simultaneous projects without loss of efficiency in a multi-tasked environment, and manage multiple priorities to meet deadlines.
  • Must have the ability to demonstrate intermediate proficiency in MS Office & Office 365 (Word, Excel, Outlook, and PowerPoint), Teams, Zoom, or similar online / virtual meeting platforms.
  • Experience and or proficient skillset with spreadsheets, database management, data formatting and reporting, and / or Enterprise Resource Planning Systems (Banner or similar) is highly preferred. Knowledge of and proficiency with Microsoft Suite, Banner, StarRez, and Maxient is preferred.
  • Bilingual strongly preferred (English / Spanish with the ability to understand and to make ones self understood to Spanish speaking individuals)
  • CPR Certification Preferred
  • Demonstrated comprehension, appreciation and willingness to model Catholic and Marianist values and mission as well as the traditions and heritage of St. Mary's University.
  • Physical Demands :

  • Working conditions are in an office environment and university campus setting. Must be able to move across the university campus to conduct day to day business.
  • While performing this role, the employee will be regularly required to sit, walk, and stand; talk and hear, both in person and by telephone; and use hands repetitively to operate standard office equipment; and occasionally required to lift up to 25 pounds.
  • Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
  • Frequently communicates with others using approved technological resources; must be able to exchange accurate information through designated systems within a timely manner.
  • Constantly operates a computer and other office productivity machinery.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. St. Mary's University is a Hispanic-Serving Institution and an Equal Opportunity Employer.

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