IT Analyst Laboratory Application

WE ARE HEALTHCARE SYSTEMS OF AMERICA. Our mission is to elevate healthcare standards, improve patient outcomes, and create value for communities across the United States. Healthcare Systems of America (HSA) is more than a healthcare provider-we're a community built on excellence, innovation, and compassion. If you're looking for a career that makes a difference, empowers you to grow, and gives you the opportunity to impact lives, HSA is where you belong.

Healthcare Systems of America operates 8 community hospitals across 3 states. We service a multitude of patients and their families across our vast network, while remaining committed to the professional development of our staff, the functional improvement of our patients, and the cultivation of strong partnerships within our communities.

WHAT WE OFFER

• Career Growth & Development - We are an essential, stable and growing company with many opportunities for training and advancement within the medical field that all employees and team members can benefit from.
• Supportive & Inclusive Culture - We foster an environment where every team member is valued, heard, and empowered to succeed.
• Meaningful Work - Every day, you'll contribute to patient care, cutting-edge medical solutions, and life-changing treatment and technologies.

POSITION SUMMARY

The Lab Analyst is responsible for the implementation, configuration, testing, training, ongoing support, and optimization of MEDITECH Laboratory applications, including Laboratory, Microbiology, and Blood Bank, within a multi-hospital health system. This role ensures seamless integration, data integrity, and efficient system functionality, working closely with various departments, including finance, clinical operations, and reporting teams.

This individual plays a critical role in collaborating with hospital and corporate counterparts to define and develop the structure and solutions for MEDITECH Laboratory Information System (LIS) applications within the HSA environment. They contribute to both initial system design and ongoing maintenance, ensuring solutions meet future operational needs. Key responsibilities include mapping process flows, analyzing business requirements, and implementing comprehensive solutions that align with operational, financial, and regulatory standards.

** This is a fully remote position, with minimal travel required for production deployment events, periodic training sessions, and meetings. **

PRIMARY RESPONSIBILITIES

• Provide technical support, troubleshooting, and system enhancements for MEDITECH Laboratory applications, including LAB, MIC, and BBK.
• Assist with configuration, implementation, and optimization of the organizational structure for future-state acquisitions.
• Configure and update MEDITECH dictionaries and tables to support administrative, financial, and clinical workflows.
• Utilize an issue-tracking system to monitor incoming issues and requests, ensuring timely resolution.
• Ensure data integrity, system security, and compliance with financial regulations and healthcare standards.
• Collaborate with hospital-based HSA resources to ensure efficient operations within multiple labs.
• Coordinate with vendors on system updates, troubleshooting, performance monitoring, and testing of new functionalities to ensure seamless adoption of enhancements.
• Develop and enhance user training materials, standard operating procedures (SOPs), and documentation to optimize system utilization across departments.
• As a member of the analyst team, provide 24x7x365 coverage for the organization on a rotating basis.
• Perform interface testing and validation to ensure accurate communication between LIS, EHR, and third-party laboratory systems.
• Support regulatory audits, including CAP, CLIA, and Joint Commission assessments, by preparing necessary documentation and validating system configurations.
• Assist in laboratory automation initiatives, including robotics integration and workflow improvements, to enhance operational efficiency.
• Develop and execute test plans for new LIS features and upgrades, ensuring compatibility and functionality within existing workflows.
• Provide subject matter expertise on laboratory regulatory requirements and ensure system alignment with compliance mandates.
• Other duties as required/assigned to the position.

EXPERIENCE/EDUCATION REQUIREMENTS

• Bachelor's degree in IT, Biology, Healthcare Informatics, or a related field (Preferred)
• 2+ years of experience supporting MEDITECH LIS applications in a healthcare environment.
• Knowledge of MEDITECH Expanse platform

SKILLS/REQUIREMENTS

• Ability to analyze complex data, identify trends, and develop actionable solutions to support decision-making.
• Extensive knowledge of MEDITECH LIS, including common dictionaries, monitoring utilities, user access, customer-defined screens, and parameters.
• Independent thinker who effectively solves problems and develops solutions while working collaboratively with others.
• Strong verbal and written communication skills for effectively engaging with multidisciplinary teams and end-users.
• Demonstrated ability to manage multiple tasks and healthcare facilities simultaneously while maintaining a high standard of work quality.
• Advanced analytical skills with a focus on problem-solving, process improvement, and workflow optimization.