Pennsylvania Licensed Scheduling Representative

A company is looking for a Centralized Scheduling Representative.

Key Responsibilities

Answers incoming calls and manages patient needs through exceptional customer service

Schedules appointments based on patient requirements and conducts interviews to gather necessary information

Provides referral information and assesses appropriate levels of care for discharged patients

Required Qualifications, Training, and Education

High School Diploma or GED required

Less than 1 year of telephone management experience required

Knowledge of insurance is required

Behavioral Health / Human Services experience preferred

Must complete specific Pennsylvania Department of Drug and Alcohol trainings within 2 years