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7952 - Operations Manager
7952 - Operations ManagerTriSearch • Lake Elmo, MN, US
7952 - Operations Manager

7952 - Operations Manager

TriSearch • Lake Elmo, MN, US
[job_card.variable_days_ago]
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  • [job_card.full_time]
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Job Description

Job Description

Job title : Head of Operations of PAL Solutions USA

Objective of the position :

  • Operational responsibility for PAL Solutions
  • Establish and lead processes for sales administration, order processing, expenses management, import, inventory management and finance.
  • Import goods from the main vendor, based in Switzerland
  • Assure proper inventory stock level for all key products
  • Lead the internal admin team members

Tasks and area of responsibility :

  • Set up reliable, and cost-effective import process for goods sourced from Switzerland
  • Define pricing in alignment with the CEO of PAL Solutions and the BoD.
  • Keep the ERP System up to date for products, services, and pricing that are sold in the USA.
  • Assure consistent use of ERP and CRM by everyone at PAL Solutions USA.
  • Build up visibility and database of installed base of PAL Systems at customer sites in the USA.
  • Finance responsibility for PAL Solutions USA
  • Responsible for Employee recruiting and satisfaction
  • Responsible for customer database build-up and data quality using the existing CRM system.
  • Use existing ERP and finance tools aligned and with support from CTC Analytics
  • Provide regular reporting as defined by BoD.
  • Provide regular updates of all ongoing activities, projects, progress, and market trends in a monthly report and in regular meetings with the BoD.
  • Responsible for payroll and social security accounting, contact with ADP, regular communication with HR Manager, CTC Analytics
  • Day-to-day administrative and organizational tasks.

    • Competencies / Collaboration / Interfaces :

  • Experience in leading a small market organization in the scientific analytical instruments business
  • Based in Minnesota, a 5-day on-site presence in our office in Lake Elmo, MN is required.
  • Strong team player
  • Results-driven and proven industry professional with a strong background in operational excellence.

    • Special Knowledge :

  • Experience in operations, preferably in an SME Sales Organisation
  • Willingness and flexibility to use existing ERP and CRM systems
  • Experience in efficient use of ERP and CRM systems for efficient processes
  • Persuasive presence with strong negotiation skills
  • Independent, dependable, resilient, and goal-oriented

    • #LI-SW1

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    Operation Manager • Lake Elmo, MN, US

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