Talent.com
Service Desk Support
Service Desk SupportVirtualVocations • Austin, Texas, United States
Service Desk Support

Service Desk Support

VirtualVocations • Austin, Texas, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Service Desk Support.

Key Responsibilities

Support Operations and Maintenance activities and ensure customer deliverables are met

Collaborate with IT disciplines for incident management and contribute to system documentation

Assist in testing and training for User Acceptance with business partners

Required Qualifications

Bachelor's degree in computer science or IT-related field with three years of relevant experience, or an Associate degree with four years of experience, or a High School diploma with seven years of experience

Experience in distributed software services and enterprise software environments

Service / Help desk experience, preferably with ServiceNow or equivalent

Knowledge of application development, maintenance, and support across an IT enterprise

Basic knowledge of SQL Server and ability to write SQL queries

[job_alerts.create_a_job]

Service Desk • Austin, Texas, United States

[internal_linking.similar_jobs]
Help Desk 1

Help Desk 1

California Creative Solutions Inc. • Austin, Texas, USA
[job_card.full_time]
Provides front-line technology support by answering and responding to inbound calls / emails in a timely and professional manner gathering and analyzing information about the customers issue and dete...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Technical Services Help Desk Specialist

Technical Services Help Desk Specialist

VirtualVocations • Austin, Texas, United States
[job_card.full_time]
A company is looking for a Technical Services Help Desk Representative I.Key Responsibilities : Act as a Subject Matter Expert (SME) for key product lines and serve as the first escalation point f...[show_more]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Help Desk Technical Support

Help Desk Technical Support

Hireblazer • Austin, Texas, USA
[job_card.full_time]
Title : Help Desk / Technical Support.The working position is On Site.Strong preference for temp to hire possibility.Must have : CompTIA A CompTIA ITF or equivalent certification highly preferred.The ...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Support Services Analyst

Support Services Analyst

VirtualVocations • Austin, Texas, United States
[job_card.full_time]
A company is looking for a Support Services Analyst (Level 2) to ensure customer needs are addressed professionally and promptly. Key Responsibilities Provide timely and professional customer supp...[show_more]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Help Desk Specialist

Help Desk Specialist

VirtualVocations • Austin, Texas, United States
[job_card.full_time]
A company is looking for a Help Desk Specialist - Tier 1 (Remote).Key Responsibilities Provide customer support and technical issue resolution via email, phone, and defect tracking system Docume...[show_more]
[last_updated.last_updated_30] • [promoted]
Help Desk Specialist I (HDS I)

Help Desk Specialist I (HDS I)

Saratoga Medical Center • Austin, Texas, USA
[job_card.full_time]
Package includes competitive rate paid time off and other benefit options.Saratoga Medical has an exciting opportunity for a. This is a great full-time opportunity.Please see qualifications below an...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Help Desk Support Agent

Help Desk Support Agent

VirtualVocations • Austin, Texas, United States
[job_card.full_time]
A company is looking for a Help Desk Support Agent to assist with technical support and software delivery for the Air Force Civil Engineering community. Key Responsibilities Identifies, researches...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Tier 2 Support Specialist

Tier 2 Support Specialist

VirtualVocations • Austin, Texas, United States
[job_card.full_time]
A company is looking for a Customer Support Specialist.Key Responsibilities Serve as the primary Tier 2 escalation point for integration-related issues Guide customers through advanced configura...[show_more]
[last_updated.last_updated_30] • [promoted]
Service Desk Support Specialist

Service Desk Support Specialist

VirtualVocations • Austin, Texas, United States
[job_card.full_time]
A company is looking for a Service Desk Support Specialist to join the Process and Tools team, providing Tier 1 support for the Defense Healthcare Management System. Key Responsibilities Operate t...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Sales Support Specialist

Sales Support Specialist

VirtualVocations • Austin, Texas, United States
[job_card.full_time]
Key Responsibilities Provide customer maintenance and support towards sales quotas Manage order fulfillment and pipeline for high priority accounts Assist with order escalations and communicate...[show_more]
[last_updated.last_updated_30] • [promoted]
Hub Support Specialist

Hub Support Specialist

VirtualVocations • Austin, Texas, United States
[job_card.full_time]
A company is looking for a Hub Support Specialist (Contract).Key Responsibilities : Field inbound support requests through the support inbox Process zero dollar orders and onboard partner schools...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Help Desk Support (Onsite)

Help Desk Support (Onsite)

Serigor Inc. • Austin, Texas, USA
[job_card.full_time]
Provides front-line technology support by answering and responding to inbound calls / emails in a timely and professional manner gathering and analyzing information about the customers issue and dete...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Help Desk Support

Help Desk Support

Dallas • Austin, TX, US
[job_card.full_time]
Help Desk Support Department : Technical Services - Help Desk & Operations Location : On-Site - Austin, TX Role Type : Full-Time, Contract to Hire About Our Client Our client provides statewide suppor...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Senior Manager, Support and Services Tools (Service Cloud & Certinia)

Senior Manager, Support and Services Tools (Service Cloud & Certinia)

Procore • Austin, TX, United States
[job_card.full_time]
Senior Manager, Support and Services Tools.Procore's GTM Tech, Data & Process team.In this pivotal role, you will be directly responsible for developing and executing the Business Applications syst...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
TurboTax Remote Client Support Specialist

TurboTax Remote Client Support Specialist

TurboTax • Pflugerville, Texas
[filters.remote]
[job_card.full_time]
Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more]
[last_updated.last_updated_variable_days] • [promoted]
Service Desk Engineer

Service Desk Engineer

VirtualVocations • Austin, Texas, United States
[job_card.full_time]
A company is looking for a Service Desk Engineer to support employees by troubleshooting and resolving IT-related issues. Key Responsibilities Support the End User Technology environment across va...[show_more]
[last_updated.last_updated_30] • [promoted]
Customer Support Agent

Customer Support Agent

VirtualVocations • Austin, Texas, United States
[job_card.full_time]
A company is looking for a Customer Support Agent.Key Responsibilities Handle support tickets through an online help desk for player-related questions and issues Identify areas for support artic...[show_more]
[last_updated.last_updated_30] • [promoted]
Service Desk Manager

Service Desk Manager

VirtualVocations • Austin, Texas, United States
[job_card.full_time]
A company is looking for a Manager, Service Desk & Endpoint Management.Key Responsibilities Lead technical support operations and endpoint device strategy Oversee endpoint device lifecycle and m...[show_more]
[last_updated.last_updated_30] • [promoted]