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Experienced Service Advisor – 2nd Shift PFM Auto & Fleet Hanna Ave
Experienced Service Advisor – 2nd Shift PFM Auto & Fleet Hanna AveGreatWater 360 Auto Care • Indianapolis, Indiana, USA
Experienced Service Advisor – 2nd Shift PFM Auto & Fleet Hanna Ave

Experienced Service Advisor – 2nd Shift PFM Auto & Fleet Hanna Ave

GreatWater 360 Auto Care • Indianapolis, Indiana, USA
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  • [job_card.full_time]
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Full-time

Description

Service Advisor 2nd Shift (2 PM 11 PM MondayFriday)

Location : PFM Auto & Fleet 1402 W Hanna Ave Indianapolis IN 46217

Pay : $20$25 / hour $3.50 / hour 2nd Shift Premium Overtime after 40 hours / week Service Advisor Bonus Plan

Schedule : Full-time 2nd Shift (MondayFriday 2 PM 11 PM)

About Us

PFM Auto & Fleet is a high-volume customer-focused automotive and fleet service center committed to delivering exceptional service and building lasting relationships. We value professionalism teamwork and a positive work environment.

Position Overview

We are seeking an experienced Service Advisor with at least 5 years of proven success in a high-volume shop . The ideal candidate will excel at customer service sales and workflow management while maintaining strong communication with technicians and customers.

Key Responsibilities

  • Greet customers warmly and provide exceptional service throughout their visit.
  • Sell services and parts build accurate estimates and obtain customer authorizations.
  • Manage workflow by tracking vehicles assigning work orders and maintaining clear notes.
  • Communicate effectively with technicians and the service team to ensure smooth operations.
  • Answer incoming calls promptly and assist customers with inquiries.
  • Coordinate parts ordering and ensure timely job completion.
  • Perform road tests as needed and handle payment / delivery of vehicles.
  • Support shop operations with flexibilityno task is too small.

Qualifications

  • Minimum 5 years of Service Advisor experience in a high-volume automotive shop.
  • Strong customer service and sales skills.
  • Excellent organizational and multitasking abilities in a fast-paced environment.
  • Proficient with Microsoft Windows and automotive shop management software.
  • Valid drivers license and ability to drive various vehicles.
  • Ability to lift up to 50 lbs and work in an automotive shop environment.

    • Compensation & Benefits

  • Hourly Pay : $20$25 / hour based on experience.
  • Shift Premium : $3.50 / hour for 2nd shift.
  • Overtime : Paid after 40 hours / week.
  • Bonus Plan : Service Advisor performance-based bonuses.
  • Benefits : Start on date of hire (401k after 90 days).

    • Medical Dental Vision plans

  • 401(k) with company match
  • Paid Time Off (PTO)
  • Life Insurance & AD&D
  • Short- and Long-Term Disability
  • Employee Assistance Program
  • Voluntary benefits (Accident Critical Illness etc.)

    • Why Join PFM Auto & Fleet

  • Competitive pay with shift premium and bonus opportunities.
  • Full benefits package.
  • Stable MondayFriday scheduleno weekends!
  • Work with a professional supportive team in a high-volume environment.

    • Apply today and take your career to the next level with PFM Auto & Fleet!

    Join PFM Auto & Fleet in Indianapolis as a 2nd Shift Service Advisor! Earn $20$25 / hr $3.50 shift premium overtime and bonuses. Full benefits MondayFriday schedule.

    Salary Description

    $20 - $25 per hour

    Required Experience :

    Senior IC

    Key Skills

    Sales Experience,Time Management,Order Management System,Customer Service,Dealership Experience,GM Vehicles,Retail Sales,Tire Service,Automotive Repair,OSHA,Service Writing,Automotive Service

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Hourly Salary Salary : 20 - 25

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