Service Advisor/Service Manager

Our shop is growing, and we are looking to hire a service writer with excellent sales and customer service skills to join our team! We offer competitive pay, training and growth opportunities and a positive work environment. Main Duties & Responsibilities: Advise customers on repairs and service based on their needs and budget, using company guidelines and best practices Understand and communicate customer's concerns to technicians Provide excellent service by answering customer questions Keep customers informed of their vehicle's status while in the shop over the phone, via email, text and in person Create invoices for clients using the company process, help process part orders/returns, dispatch repairs/parts as needed Fill in on tasks as needed to maintain the flow of the shop Qualifications Possess a valid state driver’s license High school diploma or equivalent education Strong sales and customer service skills Strong written and verbal communication skills Analytical skills When you join the team at your local, independently owned TechNet Professional Service Center, you’ll be working with a shop that takes pride in what they do. A local shop in your community, backed by the support of a Nationwide network. That is just part of what sets a TechNet Automotive Service Center apart from the rest. Come join #TechNetNation!