Auto Uptime AdvocateVirtualVocations • Lowell, Massachusetts, United States
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Auto Uptime Advocate
VirtualVocations • Lowell, Massachusetts, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for an Auto Uptime Advocate (Remote - Michigan).
Key Responsibilities
Assist dealers with critical orders, products, services, and inquiries
Manage case records, including logging calls and updating dealer orders
Provide timely solutions through various communication channels while enhancing customer satisfaction
Required Qualifications
High school diploma or equivalent plus 8 years of relevant experience, or an associate degree plus 6 years, or a bachelor's degree plus 4 years of experience
Basic automotive knowledge and case handling skills
Familiarity with various work processes through job-related training and experience
Must be available for shifts between Monday to Saturday during specified hours
Must have a reliable wired internet connection and a distraction-free work environment
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Auto Uptime Advocate • Lowell, Massachusetts, United States
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