Program Trainer

About the Organization

MAOF uses a multi-generational approach to uplift the whole family. We provide social services for infants through seniors across four pillars : early child education services, senior services, community development services, and community partnership services.

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

TITLE : Program Trainer

PROGRAM : MAOF CalWORKs Program

SALARY : $29.03-$30.05 per hour

FLSA STATUS : Non-Exempt, Full-Time

CLOSING DATE : Open until filled

GENERAL SUMMARY

The MAOF CalWORKs Program Trainer is responsible for designing, delivering, and evaluating staff training to ensure full compliance with programmatic and contractual obligations. This position supports the successful onboarding of new staff, collaborating with the Quality Assurance (QA) team to promote continuous improvement, and may assist with the development and enhancement of program procedures and plans. A high degree of initiative, creativity, and adaptability is essential. The trainer also provides administrative support and contributes to various departmental tasks to support program operations. This is an on-site position; remote or hybrid work arrangements are not available.

Position requires the use of a personal vehicle; must be physically capable of operating a vehicle safely, possess a valid California driver's license, maintain an acceptable driving record, hold current automobile insurance, and have access to a personal automobile at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Under the direction of the Program Director and with minimal supervision, the Program Trainer is responsible for performing the following duties :

• Develop, update, and maintain onboarding materials to ensure successful integration of new staff, in alignment with CDSS, DPSS, and MAOF policies and practices.
• Demonstrate a comprehensive understanding of the CalWORKs Scope of Work (SOW), All County Letters (ACLs), Child Care Bulletins (CCBs), Funding Terms and Conditions, and other related childcare documents.
• Effectively communicate and adapt training content to accommodate diverse learning styles, ensuring staff understanding and engagement.
• Facilitate training sessions for all CalWORKs Program staff and affiliated personnel, in both individual and group settings.
• Conduct refresher training based on QA findings and departmental performance data.
• Integrate program changes, quarterly audit results, QA reports, and departmental priorities into training curricula.
• Develop and conduct training sessions to support achievement of program goals and quality standards.
• Prepare and distribute training materials and related documentation for internal review and presentation.
• Collaborate with QA staff to identify training needs and recommend strategies for continuous improvement.
• Prepare reports and summaries for the Program Director outlining training effectiveness, productivity outcomes, and QA-related findings.
• Maintain a current and accurate training calendar and schedule.
• Assist in the planning, development, and implementation of new or revised program services as needed.
• Coordinate and monitor the review of quarterly audits; serve as the backup representative to CAM in the Program Director's absence.
• Provide administrative and clerical support, including answering phones, taking and relaying messages, and maintaining documentation.
• Offer performance-related feedback to the Program Director to support goal setting and staff development in case management and service delivery.
• Attend and represent the program at external conferences and workshops as needed.
• Ensure confidentiality and professionalism in all aspects of the role.
• Maintain regular attendance based on program needs and requirements.
• Perform other related duties as assigned.

QUALIFICATIONS / REQUIREMENTS :

MAOF Sponsored Benefits :

At MAOF, we are committed to supporting the overall well-being of our employees. We are proud to offer a comprehensive package of benefits and perks for full-time employees, with select benefits also available to part-time employees.

Full-Time / Part-Time

Full-Time

Position

Program Trainer

Number of Openings

Exempt / Non-Exempt

Non-Exempt

Location

703-Quail Run

This position is currently accepting applications.