Medical Front Office - Patient Service Specialist

Overview

Medical Front Office - Patient Service Specialist

Santa Rosa, California

Job Description

When patients enter our centers we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Looking for a friendly and outgoing person to perform front office duties and be the first point of contact for patients needing Physical Therapy services. The front office handles phones, scheduling, insurance verification and running end of day reports.

Schedule :

• Center Location : 320 Tesconi Circle Suite G. Santa Rosa, CA 95401
• Type of Employment : Full Time
• Hours : Weekdays
• Compensation : $20.00 - $23.00 / hour based on experience

Why Join Us : (benefits for full-time at 32+ hours / week)

Responsibilities

We are actively seeking candidates who are adaptable and flexible, patient-centric, exceptional communicators, detail-oriented and team players.

In this role, typical responsibilities include the following :

Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visitSchedule patient appointments in person or over the phoneRegular communication with parties including, but not limited to : attorney offices, insurance companies, translation companies, market operational leaders and business development team Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verificationsProvide patients with pertinent information about their next appointment as they check out Respond to requests for information from patients, providers, and coworkers

Qualifications

Qualifications

Minimum Qualifications :

Physical Requirements :

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement

Equal Opportunity Employer / including Disabled / Veterans