Healthcare Customer Support Team Lead

A company is looking for a Healthcare - Customer Support Team Lead to manage and supervise partner operations.

Key Responsibilities

Oversee daily operations and manage team performance to meet objectives and key results

Contribute to hiring, onboarding, training, and quality control processes

Provide mentorship and support to team leads and associates while managing team issues and risks

Required Qualifications

2+ years of experience as a support Team Lead or equivalent

Experience in managing and mentoring other people managers

Proficient in G-Suite and MS-Office

Strong ability to detect and mitigate team and employee risks

Track record of building positive relationships with employees and partners