Quality Assurance Manager

Quality Assurance Manager

The Quality Assurance Manager leads a distributed Quality Assurance organization, championing Agile QA methodologies and ensuring consistent adherence to best practices across teams. This role is responsible for fostering collaboration between QA, development, and business stakeholders, driving shared initiatives in automation, standardization, and technical development. The QA Manager will also oversee quality reporting and metrics and manage a team of QA professionals.

Essential Functions

• Lead and mentor a distributed team of QA engineers, providing guidance, performance feedback, and career development.
• Champion Agile QA practices across multiple Scrum teams, ensuring alignment with organizational goals and delivery standards.
• Define and enforce QA best practices, processes, and tools across the QA organization.
• Facilitate cross-functional collaboration between QA, development, product management, and business stakeholders.
• Develop and maintain quality reporting dashboards and metrics to monitor software quality and team performance.
• Drive shared QA initiatives including test automation strategy, framework standardization, and technical skill development.
• Ensure test coverage across functional, integration, regression, and performance testing.
• Identify and implement opportunities for continuous improvement in QA processes and tools.
• Support teams in adopting and scaling automation solutions, including CI / CD integration.
• Participate in strategic planning and roadmap development for QA capabilities and tooling.

Supervisory Responsibilities

Directly supervises 3 - 6 Full-time Equivalent (FTE) regular employees and / or contractors / third party outsourced vendors. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Required Qualifications

Desired Qualifications

Compensation & Benefits

Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range.

Work Environment

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.