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Encompass Administrator
Encompass AdministratorCFS • Grand Rapids, MI, US
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Encompass Administrator

Encompass Administrator

CFS • Grand Rapids, MI, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.permanent]
[job_card.job_description]

Position : Encompass Administrator

Salary : $65,000 - 100,000

Benefits : Free Healthcare, Retirement Plan w / match, 3.5 Weeks PTO, etc.

Location : Lansing, MI area (Onsite)

We are seeking a full-time, permanent Encompass Administrator to be an integral part of a mortgage technology team! Here are a few reasons why you should apply :

  • Outstanding culture with family-oriented feel, and technology department is valued.
  • Competitive compensation and benefits package with $0 cost healthcare options.
  • Located in a new building with modern technology, collaborative areas and sweet treats.

Responsibilities :

  • Work within Encompass integrations including LoanNex Pricing, TPO Connect, LO Connect, Consumer Connect, Velocify, DataConnect and other Ellie Mae Network services
  • Manage user tickets related to user issues for assigned persona / system and provide interdepartmental support by responding to inquiries, troubleshooting problems, and determining solutions
  • Write or modify application programs according to standards utilizing modern programming languages / technologies and applies industry standard software development best practices.
  • Analyze system changes to assess business impact and translate requirements into efficient solutions.
  • Design, develop, and implement code changes; create test scripts and documentation; manage test environments; and coordinate production releases.
  • Walk internal customers through problem solving process, provide feedback and see problems through to resolution

    • Preferred Experience :

  • Experience supporting and administering Loan Origination Software such Encompass by ICE Mortgage Technology
  • Experience with Encompass Web , Encompass 360 or JavaScript
  • Knowledgeable of mortgage loan process, current mortgage lending laws & regulations, mortgage loan documentation, mortgage loan terminology
  • Comfortable using a ticketing system such as JIRA
  • Experience with input form builder and business rules
  • Ability to build custom forms
  • Willingness to learn new technologies and preserve and grow your knowledge of ICE Mortgage Technology products and services and helpdesk procedures
  • Good communication and collaboration skills

    • Bonus Experience :

  • Experience with Encompass, LO Connect, Velocify, Consumer connect, TPOC (wholesale / correspondent portal), Data Connect, LoanNex (Pricing Engine), or SnapDocs (Hybrid Closing Vendor).
  • Exposure writing code in JavaScript or Visual Basic
  • Experience with Encompass Partner Connect (EPC) creating automated workflows

    • #LI-NB1 #ZRCFSTECH #INDEC2025

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