Medical Lien Specialist (Spanish-English Bilingual)

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Position Summary:
The Lien Specialist plays a key role in supporting the Lien Manager and ensuring the successful coordination and execution of lien-related activities within the clinic. This position is responsible for assisting with the monitoring of other lien specialists, facilitating smooth clinic operations related to lien cases, and promoting a high level of service to patients and legal partners.
Key Responsibilities:

• Case Intake & Documentation:
  • Assist with managing lien case inquiries and intake processes, ensuring all required information is collected accurately and efficiently.
  • Prepare and process lien intake packets, ensuring all necessary documents are complete and compliant.
  • Maintain organized, accurate, and up-to-date records for all patients and lien cases.
• Scheduling & Coordination:
  • Schedule patient appointments in coordination with clinical and administrative staff.
  • Confirm and verify documentation prior to appointments, ensuring timely follow-up with patients or legal representatives as needed.
• Medical Records & Billing:
  • Draft medical records and billing documents accurately and in accordance with legal and clinic guidelines.
  • Ensure timely delivery of records and bills to appropriate parties, including attorneys and insurance companies.
• Communication & Liaison:
  • Serve as a point of contact between patients, legal representatives, and clinic staff, ensuring prompt and professional communication.
  • Support outreach efforts to develop and maintain strong relationships with legal professionals and enhance the clinics lien network.
• Team Support & Monitoring:
  • Support the Lien Manager in monitoring and guiding other lien specialists to ensure consistent quality, compliance, and workflow.
  • Collaborate with team members to resolve case issues, improve processes, and enhance client satisfaction.

Qualifications:

• Experience in medical, legal, or lien-related administrative roles preferred.
• Strong organizational skills with attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Proficiency in Microsoft Office Suite and medical records software.
• Spanish-English Bilingual Preferred

Preferred Traits:

• Team-oriented with a proactive and solution-focused mindset.
• Professional, empathetic, and patient-focused demeanor.
• Knowledge of lien procedures and legal documentation a plus.