Customer Support RepresentativeVirtualVocations • Saint Louis, Missouri, United States
Customer Support Representative
VirtualVocations • Saint Louis, Missouri, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Customer Support Representative (Tier 1) for the EMEA region.
Key Responsibilities
Respond to customer inquiries through email and live chat
Troubleshoot customer issues and explain solutions clearly
Escalate complex technical issues and ensure timely follow-up
Required Qualifications
Based in Kenya and legally authorized to work there
3+ years of experience in customer support or a client-facing role
Reliable internet connection and a dedicated, quiet workspace
Ability to work full-time between 8 / 9 AM and 5 / 6 PM (EMEA hours), Monday-Friday
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