Talent.com
Sales and Experience Manager
Sales and Experience ManagerTacoma • Tacoma, Washington, USA
[error_messages.no_longer_accepting]
Sales and Experience Manager

Sales and Experience Manager

Tacoma • Tacoma, Washington, USA
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Benefits :

  • Employee discounts
  • Health insurance
  • Opportunity for advancement

At Goldfish Swim School we dont just create confident swimmers we build an unforgettable experience for every guest who walks through our doors. Were looking for a Sales and Services Manager whos energized by teamwork motivated by improvement and passionate about creating WOW moments for families and staff alike.

About the Role

As the Sales and Services Manager youll be the heartbeat of our front-of-house operations. From managing the lead cadence and coordinating marketing efforts to training team members and running events your leadership will directly impact how our community experiences the magic of Goldfish Swim School.

Reporting to the Assistant General Manager this role combines hospitality organization and leadership. Youll also serve as Manager on Duty during assigned shifts ensuring everything runs smoothly and joyfully.

Key Responsibilities

Lead Management & Team Coordination

  • Ensure leads are followed up with promptly and effectively
  • Track lead interactions and team task completion
  • Support and guide the front desk team in achieving daily goals

    • Marketing & Billing Support

  • Collaborate with the Marketing Coordinator to analyze trends and implement outreach strategies
  • Oversee billing communications before and after invoicing
  • Address customer concerns with clarity compassion and efficiency

    • Training & Onboarding

  • Train and mentor new and current team members at the front desk
  • Foster a culture of service support and continuous learning

    • Event & Inventory Oversight

  • Coordinate logistics for internal events family swims and birthday parties
  • Manage inventory for Treasure Island Snack Shack and ribbons
  • Submit purchase requests as needed

    • Reporting & Operations

  • Run regular reports to track performance and drive improvement
  • Maintain organized filing and data systems
  • Ensure smooth daily operations at the front desk and beyond

    • What We Believe In

  • A Collaborative and Supportive Team Culture : Youre not just managing youre building up others to shine.
  • Be Better Every Day : Small improvements big impact. Youre always learning growing and helping others do the same.
  • Celebrate! : We recognize wins cheer each other on and make work joyful.
  • Deliver Incredible Hospitality : Every interaction should leave a lasting positive impression for both guests and teammates.

    • Schedule & Availability

  • This is a full-time position (30 hrs / week)
  • Flexible availability is required including :

    • At least 1 AM weekend shift

  • 3 weekday PM closing shifts
  • 1 weekday AM opening shift

    • Healthcare eligibility begins after 90 days of working 30 hours / week.

    Certifications

  • Lifeguard Certification required (Training provided if not currently certified)
  • All certifications must be kept current in accordance with renewal standards

    • Why Youll Love It Here

    We work hard support each other and have fun doing it. At H&H we celebrate your growth your wins and your unique contributions and were committed to helping you thrive both professionally and personally.

    Ready to Make a Splash

    Apply today and help us deliver the Golden Experience to every family while growing in a company thats all about purpose positivity and progress.

    Compensation : $23.00 - $25.00 per hour

    Tropical Vibes & Impacting Lives!

    You feel it the moment you walk in. Theres more than vibrant colors a tropical theme and happy children. Theres something different something extraordinary. Something truly GOLDEN. Its passion. Not just a passion for kids or a passion for swimmingits a special passion for changing even saving lives by being a part of kids learning to swim.

    When you work at Goldfish youre not just an employee. Youre a part of something bigger. Youre making an impact; a splash in the lives of the children in your community. Youre an integral part of a team working together to move forward a mission. Youre also making waves in your future learning life lessons in and out of the pool through mentorship leadership and passion. At Goldfish its more than a job - its an endless pool of possibilities opportunities and life-changing moments!

    Making Waves with Passion Purpose & Core Values!

    At Goldfish our core values are at the heart of everything we do and behind every decision that we make. To us these values are more than just words - theyre embraced with purpose in our everyday lives and what allows us to make a splash in our community and in the lives of our members and our team!

    We go above and beyond with every detail to create a GOLDEN Experience!

    We believe in nurturing a culture that provides WOW! Customer Service

    We do the right things make the right decisions and treat people with Integrity Compassion Trust

    We meet and exceed expectations so you see Extraordinary Results

    We make a big deal about lifes accomplishments by remembering to Celebrate!

    Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages benefit programs and terms and conditions of employment which may vary at each Goldfish Swim School location.

    Required Experience :

    Manager

    Key Skills

    Bilingual,Linux Administration,Documentation,LNG,Entry Level Finance

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Hourly Salary Salary : 23 - 25

    [job_alerts.create_a_job]

    Sales Manager • Tacoma, Washington, USA

    [internal_linking.related_jobs]
    Digital Warrior Experience Manager

    Digital Warrior Experience Manager

    Wounded Warrior Project • Tacoma, WA, United States
    [job_card.full_time]
    We know these are some of the things people look for in a job.If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a ca...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sales Manager (SAAS Sales)

    Sales Manager (SAAS Sales)

    Creative Chaos • Seattle, WA, US
    [job_card.full_time]
    The Sales Manager at Creative Chaos will be responsible for driving sales of our software solutions, managing a team of sales representatives, and developing strategies to increase customer acquisi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Experience Manager

    Experience Manager

    Ulta Beauty • Seattle, WA, US
    [job_card.full_time]
    Experience a place of energy, passion, and excitement.A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiencesfor true beauty enthusiasts.At Ulta Bea...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Regional Sales Manager - Retail - Costco Experience

    Regional Sales Manager - Retail - Costco Experience

    Smithfield Foods • Seattle, WA, United States
    [job_card.full_time]
    If you are currently employed at Smithfield, please log into Workday and submit your application through the Jobs Hub.A great job-and a great future-awaits you at Smithfield Foods.We are an America...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Leisure Sales Manager

    Leisure Sales Manager

    AccorHotel • Seattle, Oregon, USA
    [job_card.full_time]
    The Leisure Sales Manager drives all revenue opportunities within the luxury leisure consortia wholesale entertainment and cruise segments. This role focuses on strategic business development accoun...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Sales Manager in Training (100% Remote)

    Sales Manager in Training (100% Remote)

    Global Elite • South Hill, Washington, United States, 98373
    [filters.remote]
    [job_card.full_time]
    Sales Manager in Training (100% Remote).Were looking for enthusiastic, hard-working, friendly individuals to come work at AO and support a huge network of clients. This position relies on outstandin...[show_more]
    [last_updated.last_updated_30]
    Sales Manager

    Sales Manager

    Tribune Broadcasting Kansas City • Summit, Washington, USA
    [job_card.full_time]
    Ready to lead in one of the most exciting markets in America.Kansas City isnt just home to the back-to-back champion Kansas City Chiefsits also a host city for the 2026 FIFA World Cup and FOX will ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Store Manager (Sales, Customer Service)

    Store Manager (Sales, Customer Service)

    Freeway Insurance Services America, LLC • Kent, WA, US
    [job_card.full_time]
    Store Manager (Sales, Customer Service).Requisition Number : STORE024220.Sign-On Bonus Opportunity of up to $4,000.Lucrative incentive sales plans, bonuses and sales contests.No Cold Calling- We hav...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Marketing and Demand Generation Manager

    Marketing and Demand Generation Manager

    Kalles Group • Seattle, WA, US
    [job_card.full_time]
    Marketing and Demand Generation Manager.Everyone deserves to be secure.Our mission at Kalles Group is to help secure the future for companies of all shapes and sizes. While our expertise spans multi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Retail Training & Development Manager

    Retail Training & Development Manager

    Brooks Running • Seattle, WA, US
    [job_card.full_time]
    Retail Training & Development Manager.At Brooks, we believe movement is the key to feeling more alive.That's why we're driven to create gear and experiences that take people to the place that makes...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Manager, Sales Productivity (Remote Eligible)

    Senior Manager, Sales Productivity (Remote Eligible)

    Smartsheet • Bellevue, WA, United States
    [filters.remote]
    [job_card.full_time]
    For over 20 years, Smartsheet has helped people and teams achieve-well, anything.From seamless work management to smart, scalable solutions, we've always worked with flow.We're building tools that ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    B2B Sales & Account Manager

    B2B Sales & Account Manager

    Sprague Pest Solutions Careers • Kent, Washington, US
    [job_card.full_time]
    Are you a talented B2B sales professional looking for the opportunity to make a difference while making a living?.Sprague Pest Solutions is looking for a strategic, relationship-driven sales leader...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Sales Managers - AI Trainer ($80-$120 per hour)

    Remote Sales Managers - AI Trainer ($80-$120 per hour)

    Mercor • Auburn, Washington, US
    [filters.remote]
    [job_card.full_time]
    About the Role • • Mercor is seeking experienced • •Sales Managers • • to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems.This engagement f...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Consumer Care Experience Manager

    Consumer Care Experience Manager

    Philips • Bothell, Washington, USA
    [job_card.full_time]
    Consumer Care Experience Manager.Consumer Care Experience Manager (Bothell WA).Within the Oral Healthcare business the Consumer Care Experience Manager represents the voice of the consumer in all p...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Sales Manager

    Senior Sales Manager

    Konica Minolta Business Solutions • Renton, WA, United States
    [job_card.full_time]
    Konica Minolta currently has an exciting opportunity for a.Senior Sales Manager in the Pacific Northwest!.Sales Manager will be leading a team of 6-7 Sales Executives in the Seattle, WA and Portlan...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sales Manager - AutoNation Ford Bellevue

    Sales Manager - AutoNation Ford Bellevue

    AutoNation • Bellevue, WA, US
    [job_card.full_time]
    The Sales Manager has the opportunity to lead a sales team to create an exceptional experience for customers.This role is responsible for selecting, training, coaching, developing and retaining the...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Manager in Training

    Manager in Training

    Claires • Tukwila, Washington, USA
    [job_card.full_time] +1
    Sales and profit : achieving store targets through driving sales.Customer service : delivering the finest level of customer service. Store operations : keeping the store running smoothly.Commerciality : ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Leisure Sales Manager

    Leisure Sales Manager

    The Fairmont Hotel • Seattle, WA, United States
    [job_card.full_time]
    Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city.Be a part of history, providing service to our guests in an iconic and luxurious setting.We...[show_more]
    [last_updated.last_updated_1_day] • [promoted]