Career Coach

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

About BHI
Build Hope, Inc. (BHI) is a nonprofit affiliate of the Housing Authority of the City of Los Angeles (HACLA), created to deliver resident-focused programs that support education, digital access, economic mobility, and wellness across public housing communities. As a young and fast-growing organization, BHI is building out its internal systems while navigating a unique relationship with HACLA, requiring close coordination, public-private alignment, and the development of independent infrastructure over time.

Position Summary
The BHI Career Coach helps City of Los Angeles public housing residents navigate their career path, setting goals, identifying strengths, and developing action plans to achieve their professional aspirations. They work with diverse clients, offering personalized support and guidance through various career-related stages, from job readiness, to internships and job searching, to professional development.

ESSENTIAL FUNCTIONS
Key Responsibilities of the Career Coach include:

• Utilize various recruitment strategies, including social media and virtual platforms, to engage the community, partners, and other BHI departments to recruit and enroll young adult career seekers (14 - 24 yo)
• Enter all eligible participants into the appropriate database(s) and maintain regular service activity entries and case notes within the system.
• Serve a caseload of approximately 50-100+ residents with skills assessments and review of career options; Individual Career Plans; and soft skills training and career coaching leading to relevant industry training.
• Individualized Career Coaching
  • Provide one-on-one support to help clients identify their strengths, values, and goals.
• Career Goal Setting
  • Assist clients in defining their long-term and short-term career goals.
• Resume and Cover Letter Support
  • Help clients create compelling resumes and cover letters that highlight their skills and experience.
• Interview Preparation
  • Prepares clients for interviews through mock interviews, resume reviews, and practice questions
• Conducts Workshops and Group Sessions
• Stays up-to-date on the latest career development theories, tools, and trends.
• Maintains client confidentiality and managing client information in accordance with privacy laws.

Community Engagement & Partnerships

• Cultivates and maintains strategic relationships with community partners, employers, and stakeholders to expand employment opportunities.
• Partners with WorkSource Centers, HACLAs Section 3 team, and other workforce organizations to streamline referrals and enhance employment services.
• Represents BHI at community meetings, conferences, and public forums to strengthen visibility and engagement.

QUALIFICATIONS

• Bachelors degree preferred in workforce development, public administration, social work, or a related field preferred. An equivalent combination of education and experience will be considered.
• 2+ years of experience in workforce development, economic mobility programs, or employment services, preferably in nonprofit or government settings. Experience in a start-up or early-stage organization strongly preferred.
• Familiarity with federal and local workforce development policies, including Section 3, WorkSource Centers, and youth employment programs.
• Strong ability to maintain multi-stakeholder collaborations and manage relationships with employers, funders, and community partners.
• Ability to foster a collaborative, inclusive, and results-driven culture that reflects BHIs values of equity, empowerment, and innovation.
• Excellent communication skills with demonstrable ability to write effectively, speak persuasively, and listen attentively.
• Deep commitment to social justice, equity, and inclusivity, with an ability to work effectively in multicultural settings.
• Bilingual Spanish/English highly preferred
• Must possess a valid California Class "C" Driver's License.

Key Competencies

• Career development knowledge: Deep understanding of career pathways, job search strategies, labor market trends, and educational opportunities.
• Engaging facilitation: Designs and leads interactive workshops that encourage participation and reflection.
• Adaptability & Resilience: Flexible and solutions-focused, ready to tackle new challenges in an ever evolving environment.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to occasionally lift up to 15 pounds.
• Ability to travel locally for onsite recruitments and employer engagement.

Additional Responsibilities:
This job description is not intended to be all-inclusive. Employees may be asked to perform other related duties as assigned to meet the ongoing needs of the organization.

Additional Information:
Anticipated start date: January 22, 2026. Final salary will be within the posted range and determined based on relevant experience, skills, and internal equity.