Applications Engineering Manager

Job Description

Job Description

Company Summary

We are a leading provider of advanced CNC machinery solutions, dedicated to supporting our clients with cutting-edge technology and exceptional service. Our organization fosters a supportive environment where employees can focus on their expertise, thrive in their careers, and deliver outstanding results to a diverse client base.

Job Summary

The Applications Engineering Manager will lead a group of Application Engineers (AEs) responsible for Illinois and Indiana territories. Key duties include optimizing AE schedules, effectively distributing team workload, overseeing smaller-scale turnkey initiatives, and stepping in to perform hands-on engineering tasks when necessary. This position involves spending time at customer facilities (anticipating 30-50% travel). The manager will strengthen the AE group to better support sales efforts, promote ongoing enhancement, and supply outstanding technical value.

Responsibilities

While not exhaustive, primary duties encompass :

• Lead, grow, and mentor the applications engineering group
• Partner with leadership and customer feedback to enhance AE skills, creating a competitive edge that strengthens the sales cycle
• Establish an ongoing improvement initiative within the AE function through workshops, formal education, and practical on-the-job guidance
• Supervise development of machining processes and time-study calculations
• Direct smaller turnkey system implementations (with backing from a capable national project management group for larger-scale efforts)
• Contribute to the design of fixtures and tooling
• Generate status updates and documentation for leadership and project specifications
• Collaborate with and support service and sales teams to surpass client expectations
• Identify and cultivate income opportunities tied to engineering services
• Organize instructional sessions for clients and internal personnel
• Deliver technical assistance to customers remotely and in-person
• Foster and sustain strong client partnerships
• Arrange and support equipment showcases at locations and industry events
• Build and nurture connections with OEMs, suppliers, and partners
• Evaluate, utilize, and suggest CAD / CAM platforms
• Document and track client concerns and service requests accurately
• Enthusiastically engage in additional relevant tasks as required

Overall approach : Strong attention to detail combined with proactive execution, capacity to inspire loyalty and commitment within the team, and personal drive to elevate customers' manufacturing performance.

Requirements

Preferred Requirements

Compensation & Benefits

Location & Work Arrangement

This position provides the chance to guide an accomplished team in an expanding organization while staying actively engaged in technical, customer-centric work within the machine tool sector.