Talent.com
Lead, Product Manager Content Management & Service Portal
Lead, Product Manager Content Management & Service PortalWarner Bros • Atlanta, GA, US
Lead, Product Manager Content Management & Service Portal

Lead, Product Manager Content Management & Service Portal

Warner Bros • Atlanta, GA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Lead, Product Manager Content Management & Service Portal

Welcome to Warner Bros. Discovery the stuff dreams are made of. When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role : The Lead, Product Manager Content Management & Service Portal will play an instrumental role in the Enterprise Service Management Office (ESMO), focusing on managing and innovating within the ServiceNow platform. This role is crucial for driving product management related to Content Publishing, Employee Center, Web Analytics, and enhancing employee experience. This position will report directly to the Manager of Service Now Products, ensuring the delivery and continual enhancement of the ServiceNow solutions in alignment with organizational objectives.

Your Role Accountabilities :

Product Vision and Strategic Leadership

  • Develop and articulate compelling product visions and roadmaps for content management and service portal functions, ensuring they align with broader organizational strategies and goals.

Stakeholder Engagement and Collaboration

  • Act as the primary liaison between Enterprise Service Management Engineering (ESME) teams and business units, enhancing communication and mutual understanding of product goals.
  • Regularly engage with key business stakeholders to ensure their ongoing involvement and support throughout product development cycles, from inception through deployment and iteration.
  • Facilitate alignment and buy-in from various organizational levels, ensuring that product developments closely reflect the needs and expectations of end-users and stakeholders.

    • Demand Management and User Story Development

  • Lead efforts to align ESMO functions with specific business demands, engaging stakeholders to identify needs and translate them into actionable user stories and product requirements.
  • Foster an environment that encourages feedback and ongoing dialogue to refine and prioritize product features based on user and business impact.

    • Collaboration with Platform Engineering

  • Ensure a seamless integration of business requirements with technical capabilities by working closely with Platform Engineering teams.
  • Oversee and prioritize user stories for sprint planning to ensure that development efforts align closely with the strategic product roadmap and stakeholder expectations.

    • Qualifications & Experiences :

  • 6+ years of experience in product management, specifically with strong expertise in ServiceNow platforms focusing on content management, employee experience, and web portal functionalities.
  • Demonstrated experience in creating and leading product strategies, vision setting, and road mapping for large-scale enterprise environments.
  • Strong analytical skills and experience with web analytics tools to measure performance and user engagement.
  • Bachelors degree in Business Administration, Information Technology, Computer Science, or related field or equivalent relevant work experience.

    • Not Required but Preferred Experience :

  • Masters degree
  • Certified ServiceNow Administrator (CSA) or Certified ServiceNow Implementation Specialist
  • Professional experience in content management systems, web design, and user experience optimization.
  • Practical knowledge of Agile methodologies, particularly Scrum or Kanban, in the context of product development.
  • Familiarity with IT service management (ITSM) and IT operations management (ITOM) practices.
  • Atlanta based candidates are strongly preferred, as relocation assistance is not offered for this role.
  • Must be eligible to work for any employer in US without VISA sponsorship now or in the future.
    • [job_alerts.create_a_job]

    Lead Product Manager • Atlanta, GA, US

    [internal_linking.related_jobs]
    Sr. Product Manager, Clinical Content

    Sr. Product Manager, Clinical Content

    NEXTGEN Healthcare • Atlanta, GA, United States
    [job_card.full_time]
    Product Manager, Clinical Content will lead the success of our healthcare ambulatory software product portfolio.This role involves driving the execution of complex product strategies and ensuring o...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Senior Director, SaaS Product Management (Remote)

    Senior Director, SaaS Product Management (Remote)

    Resolution Technologies, Inc. • Atlanta, GA, US
    [filters.remote]
    [job_card.full_time]
    Senior Director, SaaS Product Management Career Opportunity.We are looking for a hands-on Senior Director of SaaS Product Management. The focus of this role is to develop our SaaS solution strategy ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Director, Solutions Product Line Management

    Director, Solutions Product Line Management

    Ciena • Atlanta, GA, United States
    [job_card.full_time]
    As the global leader in high-speed connectivity, Ciena is committed to a people-first approach.Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director Outbound Product Management Telecom OSSBSS

    Director Outbound Product Management Telecom OSSBSS

    ServiceNow • Atlanta, Georgia, USA
    [job_card.full_time]
    This role is part of our Customer and Industry Workflows product organization.Our industry products for the Telecom & Media industry have been growing rapidly. This is an opportunity to guide th...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Lead Product Manager

    Lead Product Manager

    Zinnia • Alpharetta, Georgia, USA
    [job_card.full_time]
    Zinnia is the leading technology platform for accelerating life and annuities growth.With innovative enterprise solutions and data insights Zinnia simplifies the experience of buying selling and ad...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Senior Content Manager

    Senior Content Manager

    GreenSky Administrative Services • Atlanta, Georgia, USA
    [job_card.full_time]
    GreenSky LLC headquartered in Atlanta is a leading technology company Powering Commerce at the Point of Sale for a growing ecosystem of merchants consumers and banks. GreenSkys highly scalable propr...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Digital Technology Product Manager

    Digital Technology Product Manager

    LGE Community Credit Union • Atlanta, Georgia, United States
    [job_card.full_time]
    This position is responsible for developing, managing, and leading LGE's digital banking platform as well as the product lifecycle management (PLM) of digital channel technologies.The Digital Techn...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Sr Product Management Lead

    Sr Product Management Lead

    Honeywell • Atlanta, Georgia, USA
    [job_card.full_time]
    Enhance the enjoyment comfort and energy efficiency of any buildingregardless of type or sizewith open scalable future-ready building automation systems. Our Building Automation (BA) unit partners w...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Lead Digital Product Manager - Merchant Services ISV Strategy

    Senior Lead Digital Product Manager - Merchant Services ISV Strategy

    Phenom People • Atlanta, GA, US
    [job_card.full_time]
    Senior Lead Digital Product Manager.Wells Fargo is seeking a Senior Lead Digital Product Manager in Merchant Services as part of Card & Merchant Services. The Senior Lead Product Manager will have i...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Product Manager – CRM & Service Enablement (Post-Purchase & Service)

    Product Manager – CRM & Service Enablement (Post-Purchase & Service)

    Kimberly-Clark • Atlanta, Georgia, USA
    [job_card.full_time]
    Product Manager CRM & Service Enablement (Post-Purchase & Service).Youre not the person who will settle for just any role. Because were out to create Better Care for a Better World and that...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Lead Technical Product Manager

    Lead Technical Product Manager

    Nike • Atlanta, Georgia, USA
    [job_card.full_time]
    Lead Technical Product Manager.Develop information technology strategies polices and plans; responsible for analysis design implementation operations and support of the organizations IT resources s...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Product Manager, Platform

    Senior Product Manager, Platform

    FanDuel • Atlanta, Georgia, USA
    [job_card.full_time]
    Our roster has an opening with your name on it.At FanDuel our developers are the beating heart of innovation and were looking for a Senior Product Manager to make their lives easier faster and mor...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Lead Product Management & Develop

    Lead Product Management & Develop

    AT&T • Alpharetta, GA, US
    [job_card.full_time]
    This position requires office presence of a minimum of five days per week and is only located in the location(s) posted.This position is responsible for product management and leadership in discret...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Web Content & Analytics Manager

    Web Content & Analytics Manager

    Zelis Healthcare, LLC • Atlanta, GA, United States
    [job_card.full_time]
    Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers.We serve more than 750 payers, including the top five national health plans, regional hea...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Consultant Product Management

    Senior Consultant Product Management

    Cognizant • Atlanta, GA, US
    [job_card.full_time]
    Senior Consultant Product Management.As a Senior Consultant Product Management, you will make an impact by establishing and leading the Product Management function for the organization.You will b...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Technical Product Manager

    Technical Product Manager

    Cypress HCM • Norcross, GA, United States
    [job_card.full_time]
    Norcross, GA | Hybrid onsite 3 days / week.We’re seeking a hands-on, tech-savvy Technical Product Manager to help shape and scale a fast-growing platform used by thousands to run large-scale events a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Treasury Management Product Manager

    Treasury Management Product Manager

    Seacoast National Bank • Atlanta, GA, United States
    [job_card.full_time]
    The Treasury Management Product Manager is responsible for leading the strategy, development, and performance of Seacoast Bank's Treasury Management receivables solutions.This role partners across ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Product Manager

    Product Manager

    Arauco • Atlanta, Georgia, USA
    [job_card.full_time]
    Looking for a rewarding career with a company that values people growth sustainability and teamwork.Our hybrid schedule is onsite three days and remote 2 days per week located at our Atlanta Corpor...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]