Program Coordinator IV

Agency

Dept of Commerce

Division

Utilities-Public Staff

Job Classification Title

Program Coordinator IV (NS)

Position Number

Grade

NC14

About Us

The North Carolina Department of Commerce is the states lead agency for economic community and workforce development. The department works with local regional national and international organizations to fulfill its mission to improve the economic well-being and quality of life for all North Carolinians.

The Department connects businesses with the site locations workforce and infrastructure they need to succeed in one of the nations top states for business. We also connect local communities with the grants and funding they need to attract new business and ensure future prosperity.

Description of Work

Internal Posting-Only Permanent NC Department of Commerce Employees or layoff candidates with the NC Department of Commerce or eligible for RIF priority reemployment consideration as described by GS 126 may apply.

Are you looking to find meaningful work and positively impact the lives of the residents of North Carolina If your answer is yes then we want you to join our team at the North Carolina Public Staff - Utilities Commission and make a difference.

The North Carolina Public Staff - Utilities Commission is currently accepting applications for the Program Coordinator IV-Wake County.

The primary purpose of this coordinator position is for timely review and development of recommendations for assigned telecom filings water and sewer resale (i.e. WR and WRN) filings as well as analytical review of highly variable HHG audits and negotiating satisfactory settlements in HHG claims.

The position is also responsible for necessary preparation of recommendations with regards to the Commissions regulation of local exchange companies (ILECs) competing local providers (CLPs) interexchange long distance carriers (IXCs) payphone service providers (PSPs) and shared tenant services providers (STS) and maintaining multiple database and files across the multiple sections.

The Program Coordinator IV in the Transportation and Telephone section of the Public Staffs Water Sewer Transportation & Telephone Division is a high-level administrative position in a specialized and multi-section regulatory environment concerning acquisition extension or curtailment of telecommunications / water / sewer public utility services and the implementation of policies as well as providing regulatory oversight of household goods (HHG) carriers privately-owned ferry operators and regular route bus services.

Division responsibilities include but are not limited to :

Review of utility companies proposals for changes in rates and service.

Utilities response to federal and state regulations.

Preparation of recommendations the North Carolina Utilities Commission (NCUC) on reviewing HHG claims and audits and providing qualified guidance on suitable practices within the regulatory scope.

This is a full-time position (40 hours per week) with State Benefits including health insurance as well as retirement.

Incentives of NC State Employment

We value our employees and offer a wide variety of competitive and family-friendly benefits. Benefits to include :

12 Annual Paid Holidays and monthly accrual of vacation and sick leave.

North Carolina State Health Plan administered by Aetna.

Supplemental Benefits including Flexible Spending Accounts Accident Insurance Cancer & Specified Disease Critical Illness Dental and Vision.

NC State Retirement (TSERS) 401(k) and 457 savings plans.

WeSave Employee Discounts.

Eligibility for the Public Service Loan Forgiveness Program.

Learn more about new hire resources safety health and wellness information leave options employee discounts and more by selecting the link below : to Current State Employees

The salary grade for this position is NC14. State employees are encouraged to apply for positions of interest even if the salary grade is the same as or lower than their current position. If selected for this position a new salary will be recalculated taking into consideration the quantity of relevant education and experience funding availability and internal equity. Based upon those factors a pay increase MAY result. Are you looking to find meaningful work and positively impact the lives of the residents of North Carolina If your answer is yes then we want you to join our team at the Utilities Commission and make a difference.

Knowledge Skills and Abilities / Management Preferences

Recruitment Range : $50633 - $68000

Important : This posting closes at 11 : 59 : 59 PM the night BEFORE the End Date above

Management Preferences - Optional : These skills are not required but managers may choose to interview / select applicants who demonstrate Management Preferences.

Knowledge Skills and Abilities / Competencies

Analytical skills to interpret comprehensive general statutes rules tariffs and regulations with appropriate discretion.

Demonstrated ability to independently apply critical thinking to formulate interpretations judgements and resolutions in variable manner.

Clear effective verbal and written communication skills to interact with management at all levels various internal departments and external parties.

General knowledge of office equipment systems and related technology including general office software programs.

Basic knowledge of accounting practices and procedures as well as business math principles in billing situations

Education and Experience Requirements

APPLICANTS MUST MEET THE EDUCATIONAL AND EXPERIENCE REQUIREMENT IN ORDER TO QUALIFY FOR THIS POSITION.

Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the OSHR Guide for details.

Bachelors from an appropriately accredited institution and three (3) years of experience related to the area of assignment;

Or;

An equivalent combination of training and experience.

Supplemental and Contact Information

About the Public Staff

The Public Staff is an independent agency created in 1977 to review investigate and make appropriate recommendations to the North Carolina Utilities Commission with respect to the reasonableness of rates charged and adequacy of service provided by any public utility and with respect to the consistency with the public policy of assuring an energy supply adequate to protect the public health and safety. The Public Staff shall intervene on behalf of the using and consuming public in all Commission proceedings affecting rates or service. Responsibilities include but are not limited to :

Petition the Commission to initiate proceedings when in the public interest.

Intervene in all certificate applications and assist the Commission in analysis.

Make recommendations to the Commission with respect to standards regulations or practices.

Investigate formal and informal complaints affecting the using and consuming public.

Intervene in all proceedings for franchise transfers mergers and consolidations of public utilities.

Review investigate and recommend action to the Commission regarding affiliate contracts.

About the Department of Commerce

The North Carolina Department of Commerce is the states lead agency for economic community and workforce development. The department works with local regional national and international organizations to fulfill its mission to improve the economic well-being and quality of life for all North Carolinians.

Commerce is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws state laws and Executive Orders. Commerce does not provide employment visa sponsorship. Applicants must be legally authorized to work in the United States at the time of hire and throughout employment.

NC Department of Commerce uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. The Minimum Education and Experience (E&E) is REQUIRED to qualify for this position. All work history and education (including accurate dates of employment / attendance) must be documented on the application. Transcripts may be attached to supplement education and work experience may include internships volunteerism and full and part-time work. Supplemental Questions are also a required part of the application : answers must reference education or work experience listed on the application.

Resumes may be attached as a supplement to the application but are not a substitution for a complete application.

We are committed to reviewing requests for reasonable accommodation at any time during the hiring process and throughout employment. Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax by the vacancy closing date.

Applicants seeking Veterans Preference must attach a DD-214 Form (Certificate of Release or Discharge from Active Duty) to their applications.

Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions they must attach either a DD256 or NGB 22.

Our Agency uses the OSHR Recruiting and Posting of Vacancies Policy to fill positions subject to the State Human Resources Act with the most qualified individuals. All applicants must complete and submit a state application for employment.

• PLEASE NOTE
• It is critical to our screening and salary determination process that applications contain comprehensive information. Please make sure you complete the application in full. Information should be provided in the appropriate areas to include all work experience the beginning and ending dates of jobs worked education with the graduation date and certificates / licenses. Any information omitted from the application cannot be considered in screening for qualifying credit. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.
• INCLUDE ALL RELEVANT EDUCATION AND WORK EXPERIENCE IN THE DESIGNATED EDUCATION AND WORK HISTORY SECTION ON THE FORMAL APPLICATION

Attached or incorporated resumes (including Text resumes on the application form) WILL NOT be accepted in lieu of completing this application and WILL NOT be used for screening for qualifying credit. SeeResume or SeeAttachment within the fillable application sections WILLNOT be accepted and will be considered an incomplete application and will not be processed. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions. To receive credit for your work history and credentials you must list the information on the application form. For additional information about applications and processes with the state of NC please visit : How Do I Get the Job .

Applications for positions requiring specific coursework must be accompanied by a copy of the applicants transcript. If applicants earned college credit hours but did not complete a degree program they must attach an unofficial transcript to each application to receive credit for this education.

Re-Entry for Formerly Incarcerated Individuals

Our Agency supports the Governors Executive Order 303 which seeks to re-employ individuals that were previously incarcerated. Formerly incarcerated individuals are invited to apply for any vacant Commerce position(s) in which they believe they are qualified.

By providing the requested information you certify that you have given true accurate and complete information on this attachment to the best of your the event confirmation is needed in connection with your work you authorize educational institutions associations registration and licensing boards and others to furnish whatever detail is available concerning your qualifications. You authorize investigation of all statements made in this application and understand that false information or documentation or a failure to disclose relevant information may be grounds for rejection of your application disciplinary action or dismissal if you are employed and(or) criminal action. You further understand that dismissal upon employment shall be mandatory if fraudulent disclosures are given to meet position qualifications (Authority : GS 126-30 GS 14- 122.1).

Minimum Education and Experience

Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

EEO Statement

T he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

Recruiter : Maxine Anderson

Recruiter Email :

Required Experience :

IC

Key Skills

Project / Program Management,Program Management,Developmental Disabilities Experience,Organizational skills,Data Collection,Meeting Facilitation,Utilization Review,Administrative Experience,Program Development,Public Speaking,Supervising Experience,Social Work

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 50633 - 68000