Talent.com
Experience Guide (Front Desk Associate)
Experience Guide (Front Desk Associate)The NOW South Bay • El Segundo, CA, US
Experience Guide (Front Desk Associate)

Experience Guide (Front Desk Associate)

The NOW South Bay • El Segundo, CA, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Benefits :

  • An environment where diversity is celebrated
  • A positive, empathetic, and supportive team and company
  • Team member discounts
  • Aesthetically inspiring work environment
  • Career growth opportunities
  • Competitive compensation + generous commissions
  • Company parties
  • Free food & snacks
  • Free uniforms
  • Paid time off
  • Wellness resources

Schedule / Expected Work Hours :

  • Ability to work flexible hours, including evenings, weekends, holidays
  • SEEKING AVAILABILITY FOR : Tues + Wed 2 : 45pm-8 : 15pm + Sundays 9 : 30-1 : 45pm or 1 : 45pm-6 : 15pm

    • Job Summary

    The Experience Guide is responsible for the guest experience, selling enhancements and memberships, maintaining the reception area, and ensuring the seamless daily operations of the boutique. This includes but is not limited to greeting and assisting guests regarding services and products, booking appointments, promoting memberships, customizing the guests massage, and handling payment for services performed.

    Responsibilities

  • Provide top-level service for guests and team members.
  • Warmly greet and check in guests.
  • Actively drive enhancement, membership, and gift card sales by passionately educating guests about our services, memberships, and retail offerings.
  • Accurately and effectively book, edit, and cancel massage appointments.
  • Open / close the boutique each day according to standard operating procedures.
  • Resolve guest issues.
  • Ensure guest areas are maintained to standard.
  • Maintain a positive attitude and contribute toward a healthy & happy workplace.
  • Collaborate with the leadership team to ensure best practices and foster innovation.

    • Qualifications

  • Sales and service-related experience preferred.
  • Ability to be efficient and detail-oriented in a fast-paced environment.
  • Must have enthusiasm and possess excellent guest service skills.
  • Strong communication skills including actively listening, empathizing, and being the subject matter expert for all things The NOW
  • Enjoy working with people and possess a friendly and outgoing personality.
  • Possesses problem-solving and troubleshooting skills.
  • Must be a team player.

    • Company Overview

    The NOW Massage was designed as an oasis to disconnect from the outside world and reconnect within. The NOW Massages goal is to offer high-quality, customizable massage services without the time commitment and cost of a traditional spa. The NOW Massages interiors have been recognized by the press and influencers for its elevated aesthetic, inspired by exotic destinations from around the world. With boutiques currently open from coast to coast and steady expansion on the horizon, The NOW Massage is looking forward to bringing its thoughtfully crafted menu, healing products, and signature design to cities all over the United States. For more information, please visit thenowmassage.com.

    Company Purpose / Mission

    Self-Care is Essential The NOW is designed as a refuge to help you disconnect from the outside world and reconnect within. We are where you go to turn down the noise so you can listen to what your body needs. We say show up for yourself so you can better support others. Relax your body. Reset your soul. Start NOW.

    We design our services to be convenient, affordable, and high-quality always. The menu of customizable enhancements makes personalizing your service simple. Our interiors are recognized for their elevated aesthetic, inspired by exotic destinations from around the world.

    Company Values

    Brand Truths

    LIVE IN THE NOW

    Be Present. Take time to recharge and reconnect within.

    KINDNESS IS MAGIC

    Positive energy always. Create a circle of warmth and compassion from welcoming guests to giving back to your community.

    CARE FOR THOSE WHO CARE FOR OTHERS

    Foster an environment where team members feel valued, recognized, and rewarded.

    AUTHENTICITY ALWAYS

    Open and transparent communication with our inner circle and guests.

    [job_alerts.create_a_job]

    Front Desk Associate • El Segundo, CA, US

    [internal_linking.similar_jobs]
    Front Desk Associate (Experience Guide)

    Front Desk Associate (Experience Guide)

    The NOW Woodland Hills • Los Angeles, CA, US
    [job_card.full_time]
    An environment where diversity is celebrated.A positive, empathetic, and supportive team and company.Aesthetically inspiring work environment. Competitive compensation + generous commissions.Schedul...[show_more]
    [last_updated.last_updated_30] • [promoted]
    FRONT DESK ASSOCIATE

    FRONT DESK ASSOCIATE

    Quality Inn- Burbank • Burbank, CA, US
    [job_card.full_time]
    Reports To : Front Office Manager, General Manager.High school diploma or equivalent.Ability to speak fluent English.Stand for long periods of time behind the desk and front office areas.Carrying or...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Experience Lead

    Customer Experience Lead

    Olive Ateliers • Los Angeles, CA, US
    [job_card.full_time]
    Olive Ateliers is a fast-growing, founder-led lifestyle brand entering a pivotal next chapter.What began as a business rooted in sourcing and retailing vintage objects from around the world is now ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Front Desk Night Auditor

    Front Desk Night Auditor

    Hilton Los Angeles / Universal City • Los Angeles, CA, US
    [job_card.full_time]
    The Night Auditor plays a crucial role in supporting the night audit team and ensuring smooth and efficient front desk operations during late-night and early morning shifts.This position requires a...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Guest Service Agent

    Guest Service Agent

    Porter Ranch Hampton Inn & Suites by Hilton • Los Angeles, CA, US
    [job_card.full_time]
    Guest Service Agent / Front Desk Agent.Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring f...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Retail Associate (PT)

    Retail Associate (PT)

    Goodwill Southern California • Burbank, CA, US
    [job_card.full_time]
    Goodwill Southern California is hiring.Transforming Lives Through the Power of Work.As a Retail Associate, you’ll play a vital role in creating a welcoming and organized shopping and donation exper...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    WFH - Product Assessments - $25-$45 per hour (No Experience)

    WFH - Product Assessments - $25-$45 per hour (No Experience)

    Online Consumer Panels America • Burbank, California, US
    [filters.remote]
    [job_card.part_time] +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Data Entry Product Support - $45 per hour - No Experience

    Data Entry Product Support - $45 per hour - No Experience

    GL Inc. • Burbank, California
    [job_card.full_time]
    We’re looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Guest Service Agent (Front Desk Agent)

    Guest Service Agent (Front Desk Agent)

    Hilton Garden Inn LAX • Los Angeles, CA, US
    [job_card.full_time]
    At Concert Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and ta...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Part-Time Front Desk Associate, Los Angeles

    Part-Time Front Desk Associate, Los Angeles

    WeWork • Los Angeles, CA, United States
    [job_card.full_time] +1
    At WeWork, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. The future of work is here, and we're not just a part of that movement-...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Front Desk Manager

    Front Desk Manager

    San Vicente Bungalows - Santa Monica • Santa Monica, CA, US
    [job_card.full_time]
    Supervise all front office personnel.Oversee the arrival experience.Develop and implement policies and procedures to ensure club standards. Front Desk Team and works with accounting and payroll mana...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Front Desk Associate

    Front Desk Associate

    OTO Development • Burbank, California, United States, 91502
    [job_card.full_time]
    We are pleased to announce a wonderful opportunity for a.What will you be doing most days?.Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay.W...[show_more]
    [last_updated.last_updated_30]
    Deal Desk Operations Specialist

    Deal Desk Operations Specialist

    VirtualVocations • North Hollywood, California, United States
    [job_card.full_time]
    A company is looking for a Deal Desk Operations Specialist to manage deal desk functions and optimize workflows.Key Responsibilities Manage daily deal desk activities, including preparing and rev...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Experience Guide Front Desk Associate Spa Assistant

    Experience Guide Front Desk Associate Spa Assistant

    Perspire Sauna Studio of Santa Monica • Santa Monica, CA, United States
    [job_card.full_time] +1
    Experience Guide, Front Desk Sales Associate & Spa Assistant– Perspire Sauna Studio Santa Monica.Location : 924 Montana Ave, Santa Monica, CA 90403 Job Type : Part-Time or Full Time Compensation : Hou...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Data Entry Product Support - No Experience

    Data Entry Product Support - No Experience

    GLOCPA • Long Beach, California
    [job_card.full_time]
    We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Member Experience Coordinator

    Member Experience Coordinator

    SkyOne Federal Credit Union • Hawthorne, CA, US
    [job_card.full_time]
    Join SkyOne Federal Credit Union as a Member Experience Coordinator and become a vital part of our mission to enhance the lives of our members. You will have the unique opportunity to design and imp...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Guest Attache

    Guest Attache

    Chateau Marmont • Los Angeles, CA, US
    [job_card.full_time]
    Chateau Marmont is a historic luxury hotel located on Sunset Boulevard in West Hollywood, California.Modeled after a French château, it first opened in 1929 and has since become an iconic Hollywood...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Experience Guide Front Desk Associate

    Experience Guide Front Desk Associate

    Perspire Sauna Studio of Culver City • Los Angeles, CA, US
    [job_card.full_time] +1
    Experience Guide, Front Desk Sales Associate Perspire Sauna Studio Culver City.S La Cienega Blvd, Los Angeles, CA 90016.Hourly + Commission + Wellness Perks (including all the sweat sessions your h...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]