Outpatient Restoration Education Program Coordinator (Bilingual Spanish)

Job Description

Job Description

Salary : $70,000-$72,000

Job Title : Coordinator

Job Status : Regular Full Time, Salaried

FLSA : Exempt

Reports to : Manager

Job Summary / Purpose :

The Program Coordinator is responsible for overseeing the planning, execution, and successful completion of assigned program initiatives in alignment with organizational goals, timelines, and quality standards. This position requires the regular exercise of independent judgment and discretion in matters related to project implementation, resource allocation, and problem-solving. This role is also responsible for supervising program staff, providing coaching and performance evaluations based on established metrics, and fostering a collaborative, mission-driven team environment.

More specifically, this role will be the Outpatient Restoration Education Program Coordinator that is part of the case management team. In addition to providing clinical case management, this position will support and deliver high-quality restoration education services. This role is responsible for facilitating outpatient restoration education classes while coordinating all aspects of the program, including managing referrals, maintaining accurate documentation, collaborating with staff, and securing appropriate resources to support participants.

This role supports the Behavioral Health Department, which is an essential outpatient clinic delivering culturally responsive prevention, treatment, and holistic services to underserved and underrepresented communities. We provide a wide range of support, including community education and outreach, individual, couples, family, and group therapy, case management, peer and youth services, and holistic healing practices. Our commitment is to ensure equitable access to behavioral health care so that every community member can thrive.

Job Duties and Key Responsibilities :

• Oversee the planning, execution, and completion of assigned program projects to ensure alignment with organizational goals, timelines, and quality standards
• Exercise independent judgment in decision-making related to project implementation, resource allocation, and issue resolution
• Ensure accurate and timely documentation of programmatic activities, client interactions, services delivered, and measurable outcomes in compliance with regulatory and organizational requirements
• Provide coaching, feedback, and development plans to promote staff growth and accountability
• Collaborate with the Program Director to prepare comprehensive reports for funders, executive leadership, board members, and other stakeholders
• Assist with compiling data and narrative components for grant reporting, ensuring accuracy and alignment with funder expectations
• Identify areas for process improvement and recommend strategies to enhance program effectiveness
• Evaluate and manage individual staff performance based upon established programmatic metrics, policies, and procedures
• Participate in program planning sessions and contribute to long-term goals and objectives
• Deliver direct client services on an as-needed basis to support program goals, address high-need cases, or maintain alignment with funder requirements
• Foster a positive and mission driven team environment
• All members of the SDLR workforce are expected to support the agencys community outreach, civic engagement, and recruitment efforts
• Support the agencys fundraising objectives, which may include tasks such as active fundraising, grant development, solicitation of donations, agency ambassadorship, and informational outreach, and public speaking
• Commitment to and experience with equity, cultural relevance, diversity, social justice, and disparity reduction practices with persons of color, agencies of color, and underserved communities
• Ability to establish and maintain effective working relationships with clients, co-workers, agency partners, and the public
• Other duties as assigned

Required Education, experience, and Credentialing :

Key Competencies :

Working Environment and Physical Requirements

Benefits :

Inclusion and Diversity :

Servicios de la Raza is an Equal Employment Opportunity Employer. We are a non-profit organization where diverse backgrounds, experiences, and viewpoints are valued. Servicios de la Raza does not make hiring or employment decisions based on race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state, or federal laws.