Property Management Associate

Position Description:

Job Title: Property Management Associate

Location: Manhattan, New York

Company: Argo Real Estate

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Company Overview

Argo Real Estate is a well-established and respected property management firm headquartered in Manhattan. We are committed to providing exceptional service and strategic management to our portfolio of residential co-op and condominium properties. We are currently seeking a proactive, detail-oriented, and dependable Property Management Associate to support our dynamic property management team.

Position Summary

The Property Management Associate will play a critical role in supporting the day-to-day operations of two property managers. This individual will serve as a key liaison between residents, building staff, and internal departments, helping to ensure the seamless execution of property management activities while upholding the highest standards of customer service and operational efficiency.

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Key Responsibilities

Administrative & Operational Support

Assist two Property Managers with daily administrative tasks and property-related duties

Manage and organize documentation, correspondence, and resident files

Respond to internal and external emails in a timely and professional manner

Answer and route incoming phone calls appropriately

Maintain and update Outlook board distribution lists and MDS system data

Coordinate move-ins/outs, including elevator reservations and refund processing

Assist with the hiring and onboarding of building staff, coordinate interviews

Training new hires in internal processes as needed

Communication & Resident Coordination

Serve as the primary point of contact for residents regarding routine concerns, requests, or complaints

Schedule and coordinate resident repairs and maintenance needs with building staff

Draft and distribute memos, notices, and email blasts

Support board communication, including scheduling and distributing documents

Finance & Vendor Management

Enter purchase orders (POs) and process check requests with required signatures and documentation

Prepare and follow up on condo questionnaires

Process and verify invoices, chase RapidPay work tickets, and follow up on vendor payments

Maintain records of garage, storage, gym, and bicycle rentals

Track arrears and submit tenant ledgers to legal when necessary

Assist with payroll tax filings and expense reports as needed

Handle new vendor onboarding, including COI verification and packet preparation

Meeting & Compliance Support

Prepare for and attend monthly and annual board meetings, draft and upload meeting minutes

Participate in weekly PM meetings, corporate meetings, PM/FA meetings, and 1:1 meetings with management

Assist with annual HPD registrations and compliance-related documentation (e.g., Conflict of Interest, Elevator AOC follow-up)

Collect and organize alteration documentation for units

Support CAP CC communications to supers and board members

Special Projects & Site Support

Conduct site visits as needed to inspect building conditions or follow up on requests

Assist in coordinating and executing annual meeting preparations

Support with HUB and IT/Accounting ticket submissions

Audit building amenities (e.g., gym, bike room, storage) for compliance and record accuracy

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Qualifications & Requirements

Experience

Minimum of 12 years of experience in property management, co-op/condo administration, or related real estate support roles preferred

Familiarity with NYC real estate operations and regulatory requirements is a plus

Skills & Competencies

Exceptional organization and time management skills with the ability to handle multiple tasks

Strong verbal and written communication skills; customer service focused

Demonstrated ability to work collaboratively in a team-oriented environment

Self-starter with a proactive attitude and high attention to detail

Proficient in Microsoft Office Suite (Word, Outlook, Excel); experience with MDS, RapidPay, and property management software preferred

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Why Join Argo Real Estate?

At Argo Real Estate, we value our people and believe in fostering a collaborative and growth-driven environment. Youll be part of a dedicated team that takes pride in delivering exceptional service to our clients and residents across New York City.