Talent.com
Associate Team Leader
Associate Team LeaderH&R Block • Euless, TX, US
Associate Team Leader

Associate Team Leader

H&R Block • Euless, TX, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It would be even better if you also had...

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What you'll bring to the team...

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your Expertise

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why work for us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The Community You Will Join :

    At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    [job_alerts.create_a_job]

    Associate Team Leader • Euless, TX, US

    [internal_linking.similar_jobs]
    Team Leader

    Team Leader

    Hawaiian Bros Island Grill - Stine Ventures LLC Denton, TX • Denton, Texas, US
    [job_card.full_time]
    Job Description Job Description At Hawaiian Bros, we embody the Aloha spirit so we can help inspire our guests to do the same. That means ensuring a healthy work-life balance that lets you live in...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Leader

    Team Leader

    The Escape Game • Grapevine, Texas, US
    [job_card.full_time]
    Job Description Job Description We are located in Grapevine Mills! Please copy & paste the link below to view the job description for Team Leader : https : / / drive. Y8oOtyxn5fyBfbOR1GZvRJulCcnSmMG / v...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Leader

    Team Leader

    Hawaiian Bros Island Grill - Stine Ventures LLC Lewisville, TX • Lewisville, Texas, US
    [job_card.full_time]
    Job Description Job Description At Hawaiian Bros, we embody the Aloha spirit so we can help inspire our guests to do the same. That means ensuring a healthy work-life balance that lets you live in...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Leader

    Team Leader

    College Hunks Hauling Junk & Moving • Carrollton, TX, US
    [job_card.full_time]
    If you enjoy pushing yourself both physically and mentally, we want you to join our College Hunks Hauling Junk and Moving team. We are looking for leaders that want to be part of a team culture wher...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Value Stream Team Leader - 1st Shift

    Value Stream Team Leader - 1st Shift

    Parker-Hannifin, Corporation • Mansfield, TX, US
    [job_card.permanent]
    Responsibility for leading operation of one or more plant value streams.Implements under the direction of the Value Stream Manager the Parker Lean system and Win Strategy to ensure a safe work envi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Leader

    Team Leader

    Schlotzsky's Franchisee • Grand Prairie, Texas, US
    [job_card.full_time]
    Job Description Job Description Position Overview : The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant.The Team Leader's responsi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Produce Associate Team Leader (Assistant Department Manager)

    Produce Associate Team Leader (Assistant Department Manager)

    Whole Foods Market • Irving, TX, US
    [job_card.full_time]
    A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet.That means improving...[show_more]
    [last_updated.last_updated_30] • [promoted]
    LEAD TEAM MEMBER PT - pOpshelf

    LEAD TEAM MEMBER PT - pOpshelf

    pOpshelf • Carrollton, TX, US
    [job_card.full_time]
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient store locations, distribu...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Provider Enrollment Team Lead

    Provider Enrollment Team Lead

    VirtualVocations • Arlington, Texas, United States
    [job_card.full_time]
    A company is looking for a Provider Enrollment Team Lead.Key Responsibilities : Assist in establishing and implementing departmental initiatives Develop and coach team members to promote quality ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Lead

    Team Lead

    Branch 40 • Euless, Texas, US
    [job_card.permanent]
    Job Description Job Description Resource Management Primarily serve as shift or work cell team lead that guides operators and projects of varying scope and work cells : o Serve as a technical reso...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Assistant Store Team Leader

    Assistant Store Team Leader

    USR Team Franchise of Pet Supplies Plus • Arlington, Texas, US
    [job_card.full_time]
    Job Description Job Description Assistant Store Team Leader - Pet Supplies Plus (USR Holdings) Location : Arlington, TX 76015 Employment Type : Full-Time | Hourly | Non-Exempt Get Paid Daily | Pass...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Leader

    Team Leader

    Hawaiian Bros Island Grill - Stine Ventures LLC Arlington, TX • Arlington, Texas, US
    [job_card.full_time]
    Job Description Job Description At Hawaiian Bros, we embody the Aloha spirit so we can help inspire our guests to do the same. That means ensuring a healthy work-life balance that lets you live in...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Imaging Team Lead

    Imaging Team Lead

    Kofile Technologies • Dallas County, Texas, US
    [job_card.full_time]
    Job Description Job Description Company Description At Kofile , we believe that government has infinite potential to do good and that all information residing within local governments should be p...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Surge Team Member

    Surge Team Member

    Life Science Logistics LLC • Irving, Texas, US
    [job_card.full_time]
    Job Description Job Description Responsibilities • One scheduled 5-hour shift per week (7 : 00 am - 12 : 00 pm or 12 : 00 pm - 5 : 00 pm). You may elect to work up to one additional 5 hour shift once per ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Leader

    Team Leader

    Chick-fil-A • Euless, TX, US
    [job_card.full_time] +1
    A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong charact...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Team Leader

    Team Leader

    Elevare Branding • Dallas County, Texas, US
    [job_card.full_time]
    Job Description Job Description Company Description At Elevare Branding , we believe that excellence is built from the inside out. Our operations rely on precision, efficiency, and a well-maintain...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Team Leader

    Team Leader

    Jack in the Box, Inc. • Aubrey, TX, US
    [job_card.full_time]
    This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc.The in...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Value Stream Team Leader - 1st Shift

    Value Stream Team Leader - 1st Shift

    Parker Hannifin Corporation • Mansfield, TX, United States
    [job_card.permanent]
    Value Stream Team Leader - 1st Shift.Responsibility for leading operation of one or more plant value streams.Implements under the direction of the Value Stream Manager the Parker Lean system and Wi...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]