Program Manager - Support Team Assisted Response (STAR)

Wellpower provides you with the support you need to help you develop a career in helping others succeed. We innovate, adapt, and leverage the diverse perspectives of the people on our team and the people we serve in everything we do.

Wellpower values and is strengthened by diversity. We are committed to ending bias and discrimination in our community and ensuring equity within all aspects of our organization. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Program Managers provide clinical and administrative supervision to case management staff to ensure efficient team operations. Coordinate team functions and community activities to enhance the quality of treatment consumers receive. Operate within established budgetary guidelines.

Location: 4545 E 12th Ave, Denver CO

Learn More About Wellpower:

Pay Range & Benefits:

$80,000/yr - $100,000/year

Wellpower is committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history). Toward the principle of equal pay for equal work, we post and hire within defined hiring salary ranges. We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range.

All full-time, benefits eligible employees will be eligible for WellPower's benefits plan. For a full description of benefit offerings, please visit: ;/a>.

Responsibilities & Duties:

• Ensure accuracy, quality and efficiency standards are met with regards to medical records standards and case management services for consumers.
• Advocate appropriate services for consumers.
• Identify, implement and monitor customer service standards to ensure team is meeting internal and external customer needs and perform all services in a professional manner.
• Participate in the development of long and short term goals for the team that are consistent with program and organizational goals.
• Train and evaluate clinical and administrative support staff to maintain quality within the team, encourage growth and development of staff while instilling awareness of cultural diversity.
• Complete performance evaluations timely and provide appropriate coaching and counseling to ensure all employees perform at satisfactory levels, identify when discipline is appropriate.
• Participate in the selection process for internal and external candidates for clinical and support positions.
• Conduct timely audits to ensure compliance with WellPower policies, state and other regulatory policies regarding clinical care and documentation. Revise and update internal policies.
• Assist with the financial planning, budgeting, and forecasting needs of the team. Take corrective action as needed to ensure compliance of established budget.
• Follow all CDPHE/Assisted Living Guidelines and Regulations
• Maintain a trauma informed environment of wellbeing.
• Other duties as assigned by Director.

Requirements & Qualifications:

Education:

Master’s Degree in social work, psychology or similar field. Current license as a LCSW or LPC in the State of Colorado. LAC preferred.

Experience:

One to two years in mental health or human services field; 2+ years supervisory experience preferred.

Why else might you want to consider working at WellPower?

• Named Top Workplace - we have been named a Top Workplace by the Denver Post for 11 consecutive years
• Champion Social Justice Causes - we are committed to ending anti-Black racism in our community
• 9 Paid Holidays – including Juneteenth, Martin Luther King Jr. Day and more
• Robust Benefits Package – our benefits start at 30 hours per week and include medical, dental, and vision insurance, and a retirement match
• Employee Resource Groups – our ERG’s offer a chance to connect, address workplace challenges and get support from individuals who share similar characteristics or life experiences
• Gainsharing – we offer a bonus to employees if the organization meets certain requirements for the year
• $53,435/year minimum wage for all employees – we believe that our employees should earn a livable wage conducive to the cost of living in Denver, Colorado
• Free Licensure Supervision – for LCSWs/LPCs/LMFTs
• Sports Leagues – we offer a variety of activities for our employees, including bowling, dragon boat racing, volleyball leagues, and more

Tuberculosis (TB) screening, testing - TB screening and testing, is required and must be completed prior to hire ( i.e., preplacement), and maintained during employment

Benefits

WellPower offers a generous benefits package starting at 30 hours per week. Some of the benefits include:

Medical Insurance

We offer medical insurance from Cigna. As of January 2022, our medical plan provides free primary care, prescriptions and more.

Dental Insurance

We offer dental insurance from Cigna.

Retirement Savings 403(b) & Employer Match

We offer a retirement savings 403(b) plan and 5% employer match through Voya.

Free RTD Pass

We offer all employees a free RTD Eco-Pass which allows unlimited use of all buses and light rail services in Denver.

Excellent PTO & Paid Holidays

We offer a very generous Paid Time Off schedule which becomes more robust over time, as well as nine paid holidays and two Well-Being days.

Basic Life and AD&D Insurance

We offer Basic Life and AD&D Insurance through NYLife/Cigna.