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Tech Support Representative
Tech Support RepresentativePenmac Staffing • Springfield, MO
Tech Support Representative

Tech Support Representative

Penmac Staffing • Springfield, MO
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]
Technical Support Representative Penmac Staffing is hiring a Technical Support Representative for a leading security technology company in Springfield, MO. This is a great opportunity for individuals who enjoy working with technology and helping others solve problems. No prior technical experience is required—just confidence and interest in learning!Responsibilities:
  • Answer inbound technical support calls from field technicians.
  • Work with callers to troubleshoot and identify root causes of technical issues.
  • Follow established procedures to resolve problems or escalate as needed.
  • Complete training and monitored call periods before handling calls independently.
Requirements:
  • Interest in technology and ability to learn quickly.
  • Experience with technology is preferred
  • Strong communication and problem-solving skills.
  • Reliable and detail-oriented.
Schedule and Pay
  • Pay: $18/hour
  • Training: Monday–Friday, 8:30 AM–5:00 PM for 4–6 weeks (one-on-one training).
  • After training: monitored calls for 5–6 weeks, then assigned a shift between 7:00 AM and 7:00 PM. Shifts remain consistent once assigned.
Dress CodeBusiness professional attire
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Tech Support Representative • Springfield, MO

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