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Senior Information Technology Support Technician (Providence)
Senior Information Technology Support Technician (Providence)Admiral Packaging • Providence, RI, US
Senior Information Technology Support Technician (Providence)

Senior Information Technology Support Technician (Providence)

Admiral Packaging • Providence, RI, US
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Senior IT Support Technician

Department : Information Technology

Providence, RI | On-site | Full-Time

Do you thrive on solving complex IT puzzles and keeping systems running like a well-oiled machine? If so, we want YOU on our team!

Were on the hunt for a Senior IT Support Technician whos not just technically sharp, but also a great communicator and collaborator. This is your chance to step into a pivotal role where your expertise will directly impact the success of our operations.

What You'll Do

  • Technical Support : Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Problem Solving : Respond to IT issues; hardware maintenance, software, networking, etc.
  • System Maintenance : Install, modify, and repair computer hardware and software.
  • Training : Train computer users and promote good computing practices within the organization.
  • Collaboration : Work closely with other IT staff to ensure smooth operations.
  • Record Keeping : Maintain accurate records of all IT-related issues and actions taken.

What You Bring

  • Bachelors degree in computer science, Information Technology, or related field. Relevant certifications would be a plus.
  • 6 to 8 years of proven experience as an IT Support Technician or similar role.
  • Knowledge of computer systems, hardware, and software.
  • Strong problem-solving skills and the ability to make strategic decisions.
  • Excellent communication and interpersonal skills.
  • In-depth knowledge of IT best practices and industry standards.
  • Preferred technology expertise in Windows AD, ESXI and Veeam
  • Why Admiral?

    Were a family-owned company with over a century of historyand a vision thats always looking forward. At Admiral, youre not just taking on a role; youre becoming part of something were building together.

    Lets make great things happen.

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    Information Technology Technician • Providence, RI, US

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