Senior Program Manager

Job Description

Job Description

Primary Job Title :

Senior Program Manager

Alternate / Related Job Titles :

Senior Compliance Program Manager

Senior Risk & Compliance Manager

Program Manager – Corrective Action & Compliance

Senior Process Improvement Program Manager

Location : Oakland, CA

(Local candidates only – must currently reside in the Bay Area)

Onsite Flexibility :

Hybrid – Up to 3 days per week onsite in Oakland

Contract Details :

Position Type : Contract

Contract Duration : Approximately 6 months

Start : As Soon As Possible

Pay Rate : $95 per hour

Job Summary :

We are seeking a highly experienced Senior Program Manager to oversee and continuously improve corrective action tracking, monitoring, and reporting within Electric Compliance and Risk. This role is critical to ensuring corrective actions are managed effectively, transparently, and in alignment with regulatory requirements while driving process improvement and operational excellence .

The ideal candidate brings deep expertise in compliance frameworks, corrective action management, and risk mitigation , along with the ability to translate complex data into executive-ready insights.

Key Responsibilities :

Corrective Action Monitoring & Process Improvement :

Track corrective actions from initiation through closure with real-time visibility .

Review dashboards and scorecards to monitor overdue actions, completion rates, and risk exposure.

Validate data accuracy prior to publishing reports.

Assess audit findings, self-reports, and new issues to anticipate corrective actions.

Follow up with action owners and escalate overdue or high-risk items as needed.

Continuously improve corrective action management processes using industry best practices .

Reporting & Executive Communication :

Prepare daily, weekly, and monthly reports on corrective action status and trends.

Develop executive-ready presentations with layered visuals and clear data storytelling.

Maintain dashboards providing real-time insight into compliance performance.

Report on effectiveness metrics such as closure rates, recurrence rates, and compliance impact.

Support audit and regulatory reporting requirements.

Collaboration & Facilitation :

Partner with Compliance, Governance, Operations, and cross-functional teams.

Facilitate alignment sessions to prioritize actions and resolve risks.

Act as a trusted advisor to leadership on risk posture and corrective action effectiveness.

Required Qualifications :

Bachelor’s degree in Business, Analytics, Engineering, or related field .

7+ years of experience in program management, compliance, process improvement, or performance reporting.

Proven experience managing corrective action programs in regulated environments.

Strong knowledge of compliance frameworks (FSG, COSO, NIST, SOX).

Familiarity with regulatory bodies such as CPUC, FERC, and WECC .

Demonstrated ability to translate complex data into actionable insights for senior leadership.

PMP certification or equivalent credential.

Preferred Qualifications :

Lean Six Sigma certification.

Certified Compliance & Ethics Professional ( CCEP ) or similar.

Proficiency with Power BI, Tableau , and advanced presentation tools.

Strong expertise in data visualization and storytelling .

Experience applying containment and countermeasure concepts in corrective action management.

Deep understanding of controls and hierarchy of controls for risk mitigation.

Additional Information :

Hybrid role requiring onsite presence in Oakland up to 3 days per week .

Local candidates only (Bay Area).

With prior approval, a pre-determined monthly reimbursement is available for cell phone and internet expenses.

Benefits : Medical Insurance

Vision Insurance

Dental Insurance

401(k) Retirement Plan

About the Company :

A leading natural gas and electric energy company serving millions of customers across the United States. Known for reliable energy delivery, strong regulatory standards, and a commitment to community impact and operational excellence.

About GTT :

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation , a Native American-owned company in Alaska. As an economically disadvantaged organization, GTT highly values diverse and inclusive workplaces . GTT partners with Fortune 500 companies across banking, insurance, financial services, technology, life sciences, biotech, utilities, and retail throughout the U.S. and Canada.

Job Number : 25-29562

#LI-GTT #LI-Hybrid #gttjobs

Company Description

Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.

We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.

There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link : https : / / bit.ly / gttcareers

Awards

SIA’s Fastest Growing Staffing Firm : 2023 and 2015

SIA’s Best Staffing Firm to Work for : 2019 -2023

Inc 5000 Fastest Growing Private Company : 2023, 2022, 2016, 2015

Randstad Preferred Supplier : 2020 - 2023

TechServe Alliance Excellence Award. 2019

NH Business Magazines Fast 5 fastest growing companies

Ernst & Young Entrepreneur of the Year Finalist : 2015

Company Description

Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link : https : / / bit.ly / gttcareers \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm : 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for : 2019 -2023\r\nInc 5000 Fastest Growing Private Company : 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier : 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist : 2015