Talent.com
Customer Experience Specialist - FT
Customer Experience Specialist - FTAvis Budget Group • New York, New York, United States
Customer Experience Specialist - FT

Customer Experience Specialist - FT

Avis Budget Group • New York, New York, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
  • [filters_job_card.quick_apply]
[job_card.job_description]
Customer Experience Specialist

Pay Rate: $19/hr.
Minimum Hourly Rate: $19.00/hour.
Maximum Hourly Rate: $19.00/hour.
Hourly wage plus an attractive incentive program for delivering exceptional customer service (up to $5 additional per hour!).

If you thrive in a fast-paced environment where attention to detail, professionalism and people skills make all the difference, we want you on our team. Whether you come from a customer service background or have experience as a valet driver this is your opportunity to join our team!

What You’ll Do:

You will act as the front-line customer experience specialist for our valued customers, ensuring a seamless, personalized experience from rental to return. You’ll be responsible for clear communication, smooth logistics, and delivering premium customer experience at every step.

  • Deliver a best-in-class experience for all customers, ensuring a welcoming, professional, and personalized interaction.
  • Collaborate with team members and management to coordinate timely vehicle pick-up and drop- off.
  • Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics, special requests, and meeting locations.
  • Greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle.
  • Provide premium customer experience by delivering vehicles directly to customers.

What We’re Looking For:
  • Minimum 1 year experience in a customer service role, preferably hospitality or car rental.
  • Professional, friendly demeanor with a focus on customer satisfaction.
  • Strong verbal and written communication skills.
  • Technologically proficient and comfortable using various mobile devices.
  • Valid Driver’s License.
  • Must be 18 years of age and legally authorized to work in the United States.
  • Ability to work in a fast-paced environment with strong multitasking and organizational skills.
  • Flexibility to work various hours not limited to evenings, weekends and holidays.
  • Willingness to work outdoors in all weather conditions.
  • On-Site Requirement: This position requires regular, on-site presence and cannot be performed remotely.
  • Ability to lift up to 50 pounds, continuously sit, stand, bend, reach, walk, kneel, get up and get down from a seated position, enter, exit, climb into, climb down from, and drive a variety of automobiles in all weather conditions.

Perks You’ll Get:
  • Bi-weekly hourly wage (New York and Puerto Rico: weekly wage).
  • On-the-job training.
  • Paid time off.
  • Medical, Dental and Other Insurance.
  • Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses.
  • Retirement benefits (401k).
  • Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars.

* Above perks may vary based on full-time/part-time status and location.

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

The fine print:

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.




    About Avis Budget Group:

    Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities within our growing enterprise.

    [job_alerts.create_a_job]

    Customer Experience Specialist - FT • New York, New York, United States

    [internal_linking.similar_jobs]

    Specialist, Customer Experience (St. Louis)

    ZocdocNew York, NY, United States
    [job_card.full_time]

    Our Mission Healthcare should work for patients, but it doesn’t.In their time of need, they call down outdated insurance directories.Then wait weeks for the privilege of a visit.Then wait in a room...[internal_linking.show_more]

     • [job_card.promoted] • [job_card.new]

    Online Customer Experience Specialist

    TradeJobsWorkforce10112 New York, NY, US
    [job_card.full_time]

    As a Online Customer Experience Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone...[internal_linking.show_more]

     • [job_card.promoted]

    Travel CT Tech - $3,400 per week in Bronx, NY

    AlliedTravelCareersBronx, NY, US
    [job_card.full_time] +1

    AlliedTravelCareers is working with Lancesoft Inc.CT Tech in Bronx, New York, 10451!.BLS Certification, Certified CT Technologist - ARRT (CT) Verification.Established in 2000, LanceSoft is a Certif...[internal_linking.show_more]

     • [job_card.promoted]

    Netflix Customer Experience Specialist – Apply with American Career Guide

    American Career GuideNew York, NY, USA
    [job_card.full_time]

    American Career Guide is connecting professionals to exciting career opportunities at Netflix.Explore roles across creative, technical, and business functions.Build your career with one of the worl...[internal_linking.show_more]

     • [job_card.promoted]

    Customer Experience Associate

    RainNew York, NY, United States
    [job_card.full_time]

    Rain makes the next generation of payments possible across the globe.We're a lean and mighty team of passionate builders and veteran founders.Our infrastructure makes stablecoins usable in the real...[internal_linking.show_more]

     • [job_card.promoted]

    Remote Work – Product Assessments - $25-$45 per hour (No Experience)

    Online Consumer Panels AmericaYonkers, New York, US
    [filters.remote]
    [job_card.part_time] +1

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[internal_linking.show_more]

     • [job_card.promoted]

    Window Clerk/Customer Service - No Experience Required

    Postal Jobs AssistWest Long Branch, New Jersey, United States
    [job_card.full_time]

    USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide.This role ensures the smooth distribution of mail while offering professional customer support.USPS provide...[internal_linking.show_more]

     • [job_card.promoted]

    Integrations Expert | Customer Experience

    RAMPNew York, NY, United States
    [job_card.full_time]

    About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends.We automate how over $100B in annualized spend flows in an...[internal_linking.show_more]

     • [job_card.promoted] • [job_card.new]

    Guest Experience Specialist

    Effy JewelryNew York, NY, United States
    [job_card.full_time]

    Effy Jewelry is a family-owned and operated business that has been crafting exquisite jewelry for over four decades.Founded by Effy Hematian, the brand has become synonymous with innovative design,...[internal_linking.show_more]

     • [job_card.promoted]

    Senior Staff Project Lead, Customer Experience

    SynthesiaNew York, NY, United States
    [job_card.full_time]

    Are you a proven project leader energized by the challenge of transforming legacy processes in the investment management space? Do you enjoy aligning cross-functional teams around ambitious goals a...[internal_linking.show_more]

     • [job_card.promoted] • [job_card.new]

    Senior Customer Experience Specialist

    Hi Bob LimitedNew York, NY, United States
    [job_card.full_time]

    Overview Senior Customer Experience Specialist at HiBob.As a Senior CX Specialist, you will act as a technical expert and escalation point within the CX team, combining advanced product knowledge, ...[internal_linking.show_more]

     • [job_card.promoted] • [job_card.new]

    Remote Part-Time Survey Job – No Experience Needed, Up to $25 Each

    Earn HausMiddletown, NJ, US
    [filters.remote]
    [job_card.full_time] +1

    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...[internal_linking.show_more]

     • [job_card.promoted]

    Member Experience Specialist

    FlexNew York, NY, United States
    [job_card.full_time]

    Flex is building the AI-native private bank for business owners.We're re-architecting the entire financial system for entrepreneursfrom the first dollar a business earns to how that value compounds...[internal_linking.show_more]

     • [job_card.promoted]

    Experience Strategist

    RAPPNew York, NY, United States
    [job_card.full_time]

    RAPP New York is looking for an Experience Strategist to join our award-winning Experience Strategy team.We are RAPP world leaders in activating growth with precision and empathy at scale.As a glob...[internal_linking.show_more]

     • [job_card.promoted]

    WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

    GL1Hackensack, New Jersey
    [filters.remote]
    [job_card.part_time] +1

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[internal_linking.show_more]

     • [job_card.promoted]

    Compensation Partner - Customer Experience (Hybrid)

    RipplingNew York, NY, United States
    [job_card.full_time]

    A leading technology company is seeking a Compensation Business Partner in New York.The role involves designing salary structures, managing incentive plans, and working closely with cross-functiona...[internal_linking.show_more]

     • [job_card.promoted] • [job_card.new]

    CAM Escalations Analyst I - Hybrid, Customer Experience

    M&T BankNew York, NY, United States
    [job_card.full_time]

    A leading financial institution is seeking a Customer Asset Management Escalations Analyst I in a hybrid role based in Getzville, NY.The position involves handling escalated customer complaints, pe...[internal_linking.show_more]

     • [job_card.promoted] • [job_card.new]

    Travel CT Tech - $3817 / Week

    LancesoftBronx, NY, US
    [job_card.full_time]

    Lancesoft is seeking an experienced CT Tech for an exciting Travel Allied job in Bronx, NY.Shift: 5x8 hr PMs Start Date: ASAP Duration: 13 weeks Pay: $3817 / Week.Certified CT Technologist - ARRT (...[internal_linking.show_more]