Talent.com
Front Office Coordinator
Front Office CoordinatorAthletico • Columbia, IL, US
Front Office Coordinator

Front Office Coordinator

Athletico • Columbia, IL, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Patient Experience Coordinator

Reporting to the Clinic Manager, the Patient Experience Coordinator is the owner of the patient's first and last impression and front-office experience and delivers first-class customer service throughout the patient's physical therapy journey at Athletico.

Benefits offered with this full-time position include :

  • Medical & Rx, Dental and Vision (eligibility begins day one of employment)
  • NEW FOR 2025 KinderCare Discount
  • NEW FOR 2025 Headspace for Friends / Family
  • HSA, Healthcare FSA, Dependent Care FSA
  • Progyny Fertility Benefit
  • Critical Illness, Accident, & Hospital Indemnity Insurance
  • Company Paid Basic Life / AD&D
  • Supplemental Life Insurance (Employee, Spouse, Child)
  • Company Paid Short-Term & Long-Term Disability
  • Company Paid Maternity & Parental Leave
  • Adoption & Surrogacy Expense Reimbursement
  • Legal & Credit Monitoring
  • 15 days PTO (accruing starts immediately upon hire)
  • 6 Major Holidays off plus 2 floating holidays yearly
  • Additional compensation opportunities on top of base pay
  • Bereavement Time Off & Resources
  • Commuter : Pre-Tax Transit & Parking
  • Retirement 401(k) (for 21+) w / Per-Pay Company Match
  • SoFi Financial Wellness Tools & Loan Resources
  • HUSK Fitness Resources & Gym Discounts
  • Home, Auto, and Pet Insurance
  • Employee Assistance Program (EAP)
  • Employee Discount Program
  • Plus more! Learn more by checking out Athletico's Benefits Summary 2025 and ID&E Benefits.

Essential duties and responsibilities include :

  • Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing.
  • Manage clinic scheduling ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow.
  • Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions.
  • Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account.
  • On behalf of physical therapists, coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys.
  • Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning. Serve as a contact for physical therapy post-care needs.
  • Organizes cultural moments (e.g., patient's physical therapy goal celebrations) in concert with the clinical team to make sure all patients are recognized and appreciated.
  • Execute and reinforce administrative and patient experience Standard Operating Procedures (SOPs) and best practices within the clinic.
  • Provide general office, receptionist, and clerical support to assigned location.

    • Qualifications :

  • Education : High School Diploma or GED
  • Knowledge and Technical Skills : Excellent customer service skills, proficient with the use of MS Office, Outlook and Excel, knowledge of healthcare insurance benefits and coverage preferred, experience with requesting and managing customer payments preferred
  • Language Skills : Ability to read, write and speak English proficiently

    • Physical Demands :

  • Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop / kneel / crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding.
  • Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus

    • Work Environment :

  • Consistent with a standard office environment, noise level is low with little to no extraordinary environmental factors.

    • Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    Salaried ranges listed are for full time (40 hour) employees. Additional pay such as incentive, GAP, overtime, and stipends are subject to the rules of each program and may not be available in all locations. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties / requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.

    Minimum Salary / Wage

    USD$ 15.00 Hr.

    Maximum Salary / Wage

    USD$ 23.50 Hr.

    [job_alerts.create_a_job]

    Front Office Coordinator • Columbia, IL, US

    [internal_linking.related_jobs]
    Office Coordinator (PRN)

    Office Coordinator (PRN)

    Youth In Need • St Charles, MO, USA
    [job_card.full_time] +1
    [filters_job_card.quick_apply]
    Would you like a career that changes lives while working with a team built on shared values? Look no further!.At Youth In Need, we value community and relationships. We encourage courageous spaces, ...[show_more]
    [last_updated.last_updated_variable_days]
    Office Coordinator

    Office Coordinator

    Aksa Power Generation USA • St. Louis, MO, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    AKSA Power Generation USA, in St.Louis, MO, is seeking a Office Coordinator to join our fun and fast-paced team.We are looking for someone who has a passion for problem-solving, enjoys working with...[show_more]
    [last_updated.last_updated_variable_days]
    Operations Coordinator

    Operations Coordinator

    US Foods • Saint Louis, MO, US
    [job_card.full_time]
    The Coordinator, Operations will enable distribution center operations by performing general office activities, responding to various inquiries, and directly supporting warehouse and transportation...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Front Office Manager

    Front Office Manager

    Ameristar Casino Resort Spa St. Charles • St Charles, MO, United States
    [job_card.full_time]
    Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States.Never conte...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Future Opening : Saloon Coordinator, Front Desk

    Future Opening : Saloon Coordinator, Front Desk

    Hair Saloon • Saint Louis, MO, US
    [job_card.full_time]
    Join The Hair Saloon Team As A Saloon Coordinator (Front Desk Guest Service Attendant) Full-Time.A Better Guest Experience Starts With You. As a Saloon Coordinator, you're the first and last point o...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    OB Service Coordinator - Full Time - Women's Health Clinic

    OB Service Coordinator - Full Time - Women's Health Clinic

    Mercy • Arnold, MO, US
    [job_card.full_time]
    Find your calling at Mercy! General office functions including duties of receptionist; cashier; and file clerk, must be willing to work any position in the front office and be able to multi-task.Po...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Administrative Coordinator

    Administrative Coordinator

    LKQ • Saint Louis, MO, US
    [job_card.full_time]
    We're looking for motivated individuals to join our team at LKQ Corporation.With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be.Apply now ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Front Desk Coordinator PRN (As Needed) - Festus

    Front Desk Coordinator PRN (As Needed) - Festus

    The Joint Chiropractic • Festus, MO, US
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Front Desk Coordinator – PRN (AS NEEDED) 📍 Locations : .Brentwood • Festus • Washington 💰 Pay : $15–$17 / hour + bonus opportunities Now Hiring : PRN Wellness Coor...[show_more]
    [last_updated.last_updated_30]
    Front Desk Coordinator Azura Outpatient Surgery

    Front Desk Coordinator Azura Outpatient Surgery

    Fresenius Medical Care • Florissant, Missouri, USA
    [job_card.full_time]
    As the Patient Services Coordinator this position coordinates scheduling pre-procedure communication medical record documents EMR demographic data entry requirements for payers and Revenue Cycle gr...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Facilities Coordinator

    Facilities Coordinator

    First Bank • St. Louis, MO, United States
    [job_card.full_time]
    Assists with all Corporate Real Estate functions relating to lease administration, facilities maintenance, invoice and purchase order processing, record-keeping, special projects, and vendor relati...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Business Development Operations Coordinator

    Business Development Operations Coordinator

    Safety National • St. Louis, MO, United States
    [job_card.full_time]
    At Safety National, we don't just offer jobs - we build careers with purpose! Since 1942, we've been an industry leader, valuing integrity, teamwork, and stability while providing competitive rewar...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Regional Office Manager - Dental

    Regional Office Manager - Dental

    Compass Health Network • Arnold, MO, US
    [job_card.full_time]
    Lead and Support Smiles Across Communities as a Regional Office Manager – Dental.As the Regional Office Manager – Dental, you’ll provide leadership and coordination across multiple dental offices t...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Traveling Event Coordinator

    Traveling Event Coordinator

    Maritz • Fenton, MO, United States
    [job_card.full_time] +1
    EXCITED TO GROW YOUR CAREER? WE'RE GLAD YOU'RE HERE!.The Onsite Deployment Manager plays a key role in managing the deployment of onsite registration systems and related ancillary service.This role...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Pharmacist

    Pharmacist

    Walgreens • Festus, MO, United States
    [job_card.full_time]
    Join Our Team at Walgreens as a Pharmacist!.Why Walgreens - For You, For Your Family, For Your Future.At Walgreens, pharmacists are medication experts and trusted healthcare providers reshaping the...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Paul Davis Is Looking For A Front Office Administrative Coordinator

    Paul Davis Is Looking For A Front Office Administrative Coordinator

    Paul Davis Restoration • Fenton, MO, US
    [job_card.full_time]
    Front Office Administrative Coordinator.What does an Administrative Coordinator with Paul Davis do?.Fields calls from customers and team members and builds rapport. Schedules appointments and helps ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Party Coordinator

    Party Coordinator

    Urban Air Adventure Park • Saint Louis, MO, United States
    [job_card.full_time]
    PARTY COORDINATOR JOB SUMMARY The Party Coordinator is responsible for selling fun! Our ideal team member will serve as the 'First Point of Contact' of Urban Air and work with our guests to desig...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Local assistance near

    Local assistance near

    Wyndy LLC • Arnold, MO, United States
    [job_card.full_time]
    Local assistance needed near 63010.Looking for a dedicated individual to provide assistance in various tasks.Ideal candidate should be reliable and able to work independently.Experience in a simila...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Side Hustle Coordinator (Part-Time Remote)

    Side Hustle Coordinator (Part-Time Remote)

    Finance Buzz • Herculaneum, Missouri, US
    [filters.remote]
    [job_card.full_time] +2
    We are looking for someone to take part in a program designed for people who already hold a full-time position but want extra income. You’ll explore proven side-hustle models, try them out, and find...[show_more]
    [last_updated.last_updated_30] • [promoted]