Talent.com
Senior Principal Technical Program Manager, Customer Requirements
Senior Principal Technical Program Manager, Customer RequirementsFleet Data Centers • Denver, Colorado, USA
[error_messages.no_longer_accepting]
Senior Principal Technical Program Manager, Customer Requirements

Senior Principal Technical Program Manager, Customer Requirements

Fleet Data Centers • Denver, Colorado, USA
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Position Overview :

This Senior Principal Technical Program Manager Customer Requirements role manages direct engagement withthe customertechnical team to refine requirements and manage the ongoing change in this role will require a blend ofcustomer-facingskills ability to manage process rigor and successfully document and driveconsensus(internallyand externally) ondatacenter requirements.

Key Responsibilities :

The successful candidate will have experience and practical expertise in the following :

  • Execute independently to drive regular external engagements with customers and translate requirements into formats needed for execution teams to deliver on time and within cost commitments.
  • Leading through influence. This role is a leadership position that will require influencing customers externally and design engineering supply chain and commercial leadership internally to drive a successful delivery engagement with Fleets end customer.
  • Partner with end-users / customers to drive closure on their needs into artifacts that define : building form factor availability requirements datacenter whitespace layout (busways cooling systems networking) into clear requirements that can be executable and well-defined requirements. The right candidate can strike the right balance between ensuring execution teams have sufficient detail to progress their work while maintaining customer satisfaction around flexibility and openness to meeting their needs
  • Shape and define our external engineering change request process that manages scope schedule and cost changes. They must be capable of adapting the process to meet the evolving and unique nature of individual engagements driving adherence to process and capable of applying the correct judgement to the right size process situationally.
  • Post lease signature the person in this role must be capable of adapting product definitions and working with internal commercial and legal teams (as necessary) to update commercial contracts.
  • The right candidate shall be capable of engaging SMEs and experts across a broad range of subject areas including : Datacenter form factor power and cooling network and whitespace layout utility and behind-the-meter power contracting and whitespace definition (rack layout containment power and cooling distribution etc.)
  • Candidates must have excellent communication skills to synthesize complex requirements and their implementation details into a quick executive summary. They should also understand TCO and schedule the impact of a desired change.

Qualifications :

  • 10 years of experience managing complex programs in technical solution delivery (preferably in the datacenter space)at scale : either as part of acloud operator (Fleet customer) or through anotherdatacenter developer.
  • The right candidate will possess demonstrable technical depth in key data center domains such as power cooling and networking and will be capable of rapidly expanding their knowledge across adjacent disciplines to support evolving customer and project needs. While expertise across a broad array of disciplines isnt strictly you must be able to engage across all disciplines needed to deliver a product.
  • Demonstratedexamples of leading complex programs frominceptionto deliveryisa must.
  • Communication / Presentation Skills : Skill in Microsoft using / adaptingJIRAis a mapping experience is also valuable.
  • Ability to analyze schedule data and communicate findings clearly.
  • Bachelors degree in Electrical Engineering Mechanical Engineering or Computer Science or related field is preferred.
  • Detail-oriented with strong organizational skills.
  • Effective communication and collaboration across multidisciplinary teams.
  • Analytical mindset for identifying risks and optimizing schedules.
  • Ability to work under pressure and manage multiple priorities.
  • Strong analytical organizational communication and problem-solving skills with the ability to manage competing priorities
  • Required Traits and Skills :

  • Integrity and Ethical Standards : Build trust ensure fairness and foster long-term transparent relationships with suppliers.
  • Effective Communication : The ability to clearly convey expectations and requirements to suppliers and negotiation parties while understanding their needs and concerns. Comfortable delivering written and verbal presentations to internal leadership teams.
  • Emotional Intelligence (EQ) : Ability to understand the emotions cultural nuances and motivations of others while effectively managing ones own emotions during high-pressure negotiations.
  • Strategic Thinking : Recognize how supplier relationships and negotiations align with the broader organizational goals while aiming for outcomes that benefit both parties.
  • Critical Thinking Skills : Finding innovative solutions and being flexible in addressing unexpected challenges.
  • Analytical Ability : Make data-driven decisions assess cost structures and identify potential risks ensuring informed and strategic outcomes.
  • Influence and Persuasion : Able to effectively advocate for their position build consensus and secure favorable agreements without compromising relationships.
  • Operational Paranoia : Anticipate risks identify vulnerabilities and proactively implement mechanisms to prevent and minimize disruptions and safeguard safety security availability and scale.
  • Relationship Management : Cultivate trust collaboration and long-term partnerships while building a broad network that provides valuable benchmarking industry insights and alternative sourcing options.
  • Expected Salary Range :

    $180000 - $225000 plus Bonus

    Fleet Data Centers Employment

    Fleet Data Center employees enjoy competitive compensation and comprehensive benefits including 100% employer-covered medical dental and vision insurance a 401K program standard paid holidays and unlimited PTO.

    NOTE : This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned to meet the organizations ongoing needs.

    Fleet Data Centers is proud to be an Equal Opportunity Employer. Qualified applicants are considered for employment regardless of age race color religion sex national origin sexual orientation gender identity disability or veteran status.

    If you need assistance applying for any of our open positions please contact us at

    Required Experience :

    Manager

    Key Skills

    Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 180000 - 225000

    [job_alerts.create_a_job]

    Principal Technical Program Manager • Denver, Colorado, USA

    [internal_linking.similar_jobs]
    Senior Program Manager - Customer Experience

    Senior Program Manager - Customer Experience

    RingCentral, Inc • Denver, CO, United States
    [job_card.full_time]
    Senior Program Manager - Customer Experience.RingCentral is seeking an experienced Program Management leader to lead a transformative program designed to systematically identify, prioritize, and pe...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Sr Principal Technical Product Manager (OCI - Compute)

    Sr Principal Technical Product Manager (OCI - Compute)

    Oracle • Denver, CO, United States
    [job_card.full_time]
    Oracle Cloud Infrastructure (OCI) is the next-generation cloud platform that delivers the most powerful Compute and Networking performance, with a comprehensive portfolio of services, and the most ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Education Program Manager

    Senior Education Program Manager

    Vizient, Inc. • Centennial, CO, United States
    [job_card.full_time]
    When you're the best, we're the best.We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents. We provide extensive opportunities for ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Sr. Technical Delivery Manager

    Sr. Technical Delivery Manager

    BetMGM • Denver, CO, United States
    [job_card.full_time]
    We are revolutionizing sports betting and online gaming in the United States.We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group.You know our name t...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Program Manager : Bay Area, CA, Remote

    Program Manager : Bay Area, CA, Remote

    Staffing • Denver, CO, US
    [filters.remote]
    [job_card.full_time]
    Job Location : Bay Area, CA, Remote.Job Authorization : US Citizen / GC / EAD (H4 / L2 / TN) preferred- No 3rdPARTIES RESUME C2C ACCEPTED. Job Description : Responsibilities : Develop.[show_more]
    [last_updated.last_updated_30] • [promoted]
    Director, Technical Program Management - Capital One Software (Remote)

    Director, Technical Program Management - Capital One Software (Remote)

    Colorado Staffing • Denver, CO, US
    [filters.remote]
    [job_card.full_time] +1
    Director, Technical Program Management.Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and pe...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Senior Registrar Program Manager

    Senior Registrar Program Manager

    Echostar Corporation • Littleton, CO, United States
    [job_card.full_time]
    Company Summary EchoStar is reimagining the future of connectivity.Our business spans satellite television service, streaming and on-demand programming, smart home installation services, 5G wirele...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Program Manager, Ground Segment

    Program Manager, Ground Segment

    True Anomaly • Denver, CO, US
    [job_card.permanent]
    Program Manager, Ground Segment.True Anomaly seeks those with the talent and ambition to build innovative technology that solves the next generation of engineering, manufacturing, and operational c...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Principal Technical Program Manager

    Principal Technical Program Manager

    VirtualVocations • Denver, Colorado, United States
    [job_card.full_time]
    A company is looking for a Principal Technical Program Manager - Community & Learning.Key Responsibilities Take end-to-end ownership of cross-company initiatives for the Learning Platform and Com...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Technical Program Manager, Scheduling

    Technical Program Manager, Scheduling

    Tract Capital Management, LP • Denver, Colorado, United States, 80209
    [job_card.full_time]
    Fleet Data Centers designs, builds and operates mega-scale data center campuses.Fleet provides its customers with flexibility and predictability to meet their upside demand forecasts, addressing a ...[show_more]
    [last_updated.last_updated_30]
    Technical Program Manager

    Technical Program Manager

    Visa • Highlands Ranch, CO, United States
    [job_card.full_time]
    Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories,...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Program Manager Non Tech

    Program Manager Non Tech

    IFG - International Financial Group • Denver, CO, US
    [job_card.full_time]
    Job Title : Windows Consumer Category | ROB and Project Lead.Duration : ASAP to TBD, with strong potential for extension. How would you ensure successful follow-through for the Windows Consumer Catego...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Technical Account Manager

    Senior Technical Account Manager

    Talkdesk • Denver, CO, United States
    [job_card.full_time]
    At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture represent...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    PD Program Manager

    PD Program Manager

    Medtronic Plc • Lafayette, CO, US
    [job_card.full_time]
    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovati...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Program Manager 3, Program Management

    Program Manager 3, Program Management

    Comcast • Denver, CO, US
    [job_card.full_time]
    Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next.Powered...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Program Manager

    Program Manager

    Tech Digital • Denver, CO, US
    [job_card.full_time]
    Responsible for the coordination and completion of projects, projects that are small to moderate in scope, risk, and / or organizational span, including subprojects of larger, more complex projects.P...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Release Program Manager

    Release Program Manager

    Brooksource • Greenwood Village, CO, United States
    [job_card.full_time]
    Release Program Manager (Release Portfolio & Executive Visibility).Greenwood Village, CO (4 days onsite / 1 day remote).The Access Engineering organization is seeking a Release Program Manager to pro...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Principal Customer Experience Program Manager

    Principal Customer Experience Program Manager

    Klaviyo • Denver, CO, US
    [job_card.full_time]
    Enter the verification code sent to confirm you are not a robot, then submit your application.This application was flagged as potential bot traffic. To resubmit your application, turn off any VPNs, ...[show_more]
    [last_updated.last_updated_30] • [promoted]