Safety Desk Manager

Description

Safety Desk ManagerPosition SummaryTransdev is seeking a Safety Desk Manager to oversee Road Safety Supervisors (RSSs) and Safety Desk Supervisors (SDSs) while ensuring strict compliance with the BPS–Transdev contract. This role balances desk-based safety operations and on-the-road supervision, supporting safe, efficient transportation services in a fast-paced environment.Transdevisproudtooffer:

• Competitivecompensationpackageofminimum $62,000 - $77,000

Benefits include:

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 8 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Benefits may vary depending on location policy. The above represents the standard Corporate Policy.Key Responsibilities

• Ensure RSS operations comply with all contractual, safety, and company requirements
• Supervise and manage SDSs and RSSs, including performance, scheduling, training, and discipline
• Coordinate and maximize use of RSS personnel and safety vehicles to meet operational needs
• Dispatch emergency responders (Police, Fire, EMTs) when required
• Monitor, verify, and ensure accurate data input into dispatch, safety, incident reporting, and timekeeping systems
• Ensure timely completion, documentation, and distribution of reports, notifications, and follow-ups
• Maintain professional radio communication and enforce proper radio protocols
• Conduct monthly inspections of safety vehicles and equipment
• Maintain professional communication with Transdev Operations and Maintenance teams, schools, public safety officials, and parents
• Split responsibilities evenly between Safety Desk operations and on-the-road supervision
• Attend meetings to review performance goals, safety metrics, and employee concerns
• Make quick, sound decisions in a dynamic, safety-sensitive environment
• Follow all Transdev policies and procedures and perform other duties as assigned

Required Qualifications

• High school diploma or GED
• Valid driver’s license with a satisfactory driving record
• Five (5) years of passenger transportation experience
• Three (3) years of supervisory or management experience
• Strong verbal and written communication skills
• Ability to work flexible schedules and additional hours as needed

Preferred Qualifications

• Dispatch experience in the transportation industry
• School bus or school transit experience

Skills & Abilities

• Strong attention to detail and ability to monitor and audit data input for accuracy and compliance
• Proficiency with Microsoft Word and Excel
• Ability to multitask using radios, phones, laptops, and dispatch systems
• Excellent organizational, customer service, and interpersonal skills
• Ability to work effectively with labor unions and diverse teams
• Adaptability in a fast-paced, safety-focused environment

Physical Requirements:

• Must be able to work shifts or flexible work schedules as needed.
• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
• Work environment will be a combination of both indoors and outdoors.

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