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Usher/Front of House Volunteers at Public Performance
Usher/Front of House Volunteers at Public PerformanceMosaic Youth Theatre • Detroit, MI, United States
Usher / Front of House Volunteers at Public Performance

Usher / Front of House Volunteers at Public Performance

Mosaic Youth Theatre • Detroit, MI, United States
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  • [job_card.full_time]
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Mosaic Youth Theatre of Detroit is loooking for volunteers to help with a variety of tasks at their live concert presentation.

Before the Performance

  • Greeting patrons warmly and checking tickets
  • Directing audience members to their seats or appropriate areas
  • Answering questions about the venue, show, restrooms, concessions, and exits
  • Assisting patrons with accessibility needs (wheelchair seating, mobility help, etc.)
  • Monitoring entrances and managing crowd flow
  • Enforcing venue policies (late seating, bag rules, photography restrictions)

During the Performance

  • Seating late arrivals at appropriate breaks
  • Responding to patron needs discreetly (medical issues, discomfort, conflicts)
  • Keeping aisles, exits, and doorways clear for safety
  • Supporting emergency procedures if needed (evacuation, first aid alerts)
  • Coordinating with FOH managers or stage management as required

    • After the Performance

  • Directing audience members toward exits efficiently and safely
  • Assisting with crowd control during post-show traffic
  • Answering post-show questions and providing directions
  • Providing feedback to supervisors about any incidents or audience concerns

    • General Responsibilities

  • Maintaining a professional, friendly, and calm demeanor at all times
  • Being familiar with the venue layout, emergency exits, and show content
  • Communicating clearly with FOH staff, security, and management
  • Representing the venue or organization positively to the public
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    UsherFront of House Volunteers at Public Performance • Detroit, MI, United States

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